Marcus Catlett Email & Phone Number

Oakland, California, United States

Infrastructure product management, with a focus on SAN and NAS storage. Strategy Consulting, Analytics, Executive Presentations

Oakland

• Principal Consultant
• Instrumental in launching a Storage Optimization Program that succeeded over a 3-year period in eliminating $50M in annual storage costs by tightening process around the acquisition of capacity, restructuring our.
• Prepared the business case for introducing iPads as a standard tablet technology at Kaiser.
• Launched a multi-year service… Show more Principal Consultant
• Launched a multi-year service management program, including pre-project consensus-building and scoping. Prepared business case documentation. Created presentations to influence executive opinion about the need for a.
• Prepared an IT road map to make the case for a multi-year investment program (ITPT) to strengthen and rationalize IT’s core application infrastructure and processes.

Launched a social networking service enabling members to publish and share their life stories online

San Diego

• Re-built IT department after the abrupt exodus of the former CIO and key staff. Re-established credibility with customers by delivering on quick wins. Restructured the department and filled key positions, steering it.
• Established a formal ticketing system. Created triage guidelines for prioritizing and routing requests. Within 90 days, doubled the number of tickets handled per week without additional resources.
• Eliminated critical single points of… Show more
• Eliminated critical single points of failure in network infrastructure.
• Developed governance structures to focus development activities on high-priority projects, including an IT Steering Committee to actively involve business executives in key IT decision-making. Show less

Santa Clara, California

• During merger, transitioned Digital Island IT staff and systems to C&A. Retained entire team during tough transition.
• As a member of the Global Architecture Team, responsible for migrating Digital Island's core systems to the C&W platform. Created context diagrams showing integrations, with overlays for ownership, type of interface.
• My team migrated a $10M book of business to Siebel/Portal in less than 4 months.
• Automated variable usage invoicing, a process… Show more
• Automated variable usage invoicing, a process than previously required 15 full-time employees. Show less

San Francisco

• Vice President, Information Technology
• Overall responsibility for IT, including enterprise applications, help desk and field services, telephony, server support and the company intranet. Managed a staff of 51. Reported to the COO
• Cut capital expenditures by 85% in first six months by cancelling low-priority development projects. Reduced operating expenses 33% by rationalizing service and licensing agreements and eliminating contract operations.
• Cut capital expenditures by 85% in first six months by cancelling low-priority development projects. Reduced operating expenses 33% by rationalizing service and licensing agreements and eliminating contract operations.
• Implemented PeopleSoft 8 (Financials/HR) on time (8 months) and on budget ($3M).
• As early adopters, led one of the first successful implementations of PeopleSoft Version 8. Modules included GL, A/R, A/P, Purchasing, Fixed Assets, Billing, Base Benefits and HR. Implemented on time (8 months) and on.

- In our pre-IPO phase, seconded to the marketing department to develop materials used by our CEO to attract investors (articles, web content, a media kit and press releases)- Post acquisition, assisted in the integration of our IT department's staff and processes into the new organization

Los Angeles

• Vice President, Development
• Planned and managed the deployment of a 600-workstation WAN across 24 offices, enabling the company to quadruple sales within 15 months of project initiation
• Created IT road map. Authored white papers to attract investors and reinsurance partners to our project, resulting in the successful launch of Guardian General Insurance Services in 1999.
• Researched and developed strategic IT plans related to the creation of a new general agency. IT… Show more Vice President, Development
• Researched and developed strategic IT plans related to the creation of a new general agency. IT Director
• Established help desk, telephony and development groups. Improved service responsiveness; reduced open request backlog over 60% during a 6-month period

Nairobi, Kenya

Founded and led a 13-person technology consulting firm. Created and marketed a suite of specialized accounting applications, implemented at over 40 sites throughout Kenya. Developed promotional materials; met and negotiated with prospects and customers; organized our annual presence at the annual computer show; oversaw customer deployments.- LoanMaster..

Mba

Ba, History

Education record