Marcus Chew Email & Phone Number

Singapore

- Specialize in real estate transactions, serving as a trusted advisor to buyers and sellers- Utilize in-depth market knowledge to assist clients in finding suitable properties or maximizing the value of their current ones- Guide clients through every step of the buying or selling process, from initial consultation to closing- Develop tailored strategies for pricing, marketing, and negotiating to achieve optimal outcomes- Maintain strong relationships with clients, providing ongoing support and communication- Stay abreast of industry trends and local market conditions to provide informed advice- Collaborate with other professionals, such as lenders, attorneys, and inspectors, to ensure seamless transactions- Continuously strive for excellence in service delivery, aiming to exceed client expectations and build long-term trust and loyalty

𝐆𝐥𝐨𝐛𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐬 𝐃𝐢𝐯𝐢𝐬𝐢𝐨𝐧𝐒𝐲𝐧𝐭𝐡𝐞𝐭𝐢𝐜 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐆𝐫𝐨𝐮𝐩 𝐌𝐢𝐝𝐝𝐥𝐞 𝐎𝐟𝐟𝐢𝐜𝐞𝗘𝗾𝘂𝗶𝘁𝗶𝗲𝘀 𝗦𝘆𝗻𝘁𝗵𝗲𝘁𝗶𝗰 𝗖𝗹𝗶𝗲𝗻𝘁 𝗢𝗽𝘀 – 𝗔𝗻𝗮𝗹𝘆𝘀𝘁- Management of the entire transaction lifecycle events of equity swaps for clients which include Onboarding, Trade Management, Corporate actions, Resets, Expiries etc.- Daily trade and risk reconciliation/Resolution of economic breaks – Investigate risks, delta & P&L- Facilitate and resolve queries from different internal and external stakeholders which include high profile clients, sales & trading desks, strats, settlements, compliance, PB & other brokers- Oversee and remediate trade economics across multiple trade management platforms - Ensure timeliness of trade allocations across different clients and funds via Traiana- Generate key risk reports highlighting different risk indicators such as duplicate trades, inaccurate spreads, price exceptions and boxed positions

𝐂𝐥𝐢𝐞𝐧𝐭 𝐋𝐢𝐟𝐞𝐜𝐲𝐜𝐥𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐂𝐨𝐧𝐭𝐫𝐨𝐥𝐬 (𝐂𝐋𝐌𝐂) 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐚𝐧𝐝 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐢𝐞𝐬𝗖𝗹𝗶𝗲𝗻𝘁 𝗗𝗮𝘁𝗮 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗧𝗲𝗮𝗺 – 𝗔𝗻𝗮𝗹𝘆𝘀𝘁- Perform review and remediation on all CIF Capacity Change workflows to execute and manage client accounts and modification requests - Ensure that all documents submitted are in line with all statutory regulatory & internal policy requirements - Liase with front office RMs/ARM to rectify faults in enacting change - Perform changes on T24 to enact changes on client accounts which will be reflected in the bank’s internal system

𝐂𝐎𝐋𝐌 𝐃𝐚𝐭𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐂𝐨𝐧𝐭𝐫𝐨𝐥𝐬 𝗗𝗮𝘁𝗮 𝗥𝗲𝗺𝗲𝗱𝗶𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗖𝗹𝗶𝗲𝗻𝘁 𝗗𝗮𝘁𝗮 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗧𝗲𝗮𝗺 – 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 - Undertook document digitisation and quality assurance reviews on key documents received from client outreach teams - Performed archival of physical documents into client’s system and reconciled physical documents against existing data in the archive - Reviewed documents for Customer Due Diligence (CDD) - Supported the functions of other departments by streamlining and facilitating the flow of all data remediation and client data maintenance processes - Formulated reports and assisted with data extraction

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲- Performed migration of business management tools into Kimble software to drive business efficiency and resource optimization- Performed reconciliation of resourcing costs to revenue for billable month end- Management of project opportunities and resources on Kimble- Handled billings and invoicing to clients

𝗞𝗬𝗖 𝗔𝗻𝗮𝗹𝘆𝘀𝘁- Acquired comprehensive knowledge of core Know Your Client/Customer (KYC) and Customer Due Diligence (CDD) concepts- Focused on the regulatory framework and international developments around CDD- Performed PKYC profile reviews encompassing both local & foreign entities, as well as their beneficial owners- Conducted risk assessment on corporate entities to ensure regulatory and compliance adherenc

I spearheaded the PR department as an intern due to the headcount freeze under the guidance of my general manager; until the business ceased operations in June 2018. My taskings included:- Media Monitoring to monitor competition, manage brand and corporate reputation and stay current on industry issues- Social Media Analysis to gather qualitative and quantitative data; to review and revise current business strategies- Social Media Planning and Content Creation to drive engagement with the brand- Managing Stakeholders (handled queries, interview requests and performed background checks of stakeholders)- Copywriting to ensure that key messages are accurately conveyed and published- Digital marketing and PR campaigns to increase engagement and stakeholder trust- Crisis Management; performed analysis of crisis situation and applied crisis communication techniques into media statements

• Awards: Certification of completion – Junior Logistics Officer Course, Mar 2017• Ensured that the Battalion was operationally ready in its key logistics functions • Ensured the serviceability and accountability of live ammunition, firearms and field equipment• Handled and maintained all logistics functions such as freight/shipping, maintenance documents and stocktaking • Planned and executed combat service support • Responsible for the training and welfare of a platoon of 30 soldiers

• Represented the company on daily client meetings to sell and market services• Responsible for taking down minutes during weekly meetings used later for further evaluation • Monitored and handled client profiles on company’s network system• Fully dedicated in providing online and personal customer support through emails, calls and onsite visits • Managed the documentation of contracts and reports

Bachelor Of Arts - Ba, Business Management With Communications, Honours

Diploma, Accounting

• Academics: 3.1 GPA with A in Marketing, Statistics, Financial Markets and Organisational Behaviour • Achievements: Co-Curricular.

Education record

• Academics: L1R4 score of 8 points with A in Mathematics, Additional Mathematics, Chinese and Geography • Achievements: Awarded.