Marcus Chia is a Associate Director , Project Implementation at Singtel at Singtel. Colleagues describe him as "It was a pleasure to have been on Marcus’s Government and Large Enterprise team as a Data Scientist during my first Singtel Management Associate rotation.
As the implementation manager for multiple high-stakes digital transformation initiatives, Marcus exemplified decisive leadership, an innovative mindset, and a mastery over stakeholder management. Despite the challenging and often unfamiliar problem statements, he enabled the team with clear roadmaps and always challenged us to break new ground when designing solutions (in areas of automation, predictive modelling, or process re-engineering).
The transformation projects also brought with them difficult interactions with a variety of stakeholders. You can trust Marcus with his keen sense of empathy to achieve win-win outcomes where stakeholder management is involved.
As a mentor, Marcus doesn’t shy away from being personally involved in teaching, guiding, and working alongside you. The ability to be present yet offer autonomy to his direct reports makes for a great learning environment.
" and "I had the opportunity to work with Marcus on a digital transformation exercise which involved the efforts of multiple teams across the group.
He brought cross functional teams together by articulating a common goal and also enabled and encouraged the different teams to lead their own way towards the end vision.
He was laser focused on driving all activities of the project towards adding value to business in terms of revenue growth and ease of operations.
Marcus was our SPOC during the project and ensured support at all times which enabled us to deliver results.
It was learning experience to work with Marcus and I will be very happy to work with him again.
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