Responsible for production application support of business intelligence and enterprise tools. Considered Level 2 application support to internal and external business clients. Involved in all phases of new and existing application integration including research, evaluation, design, procedure, documentation, development, configuration, testing, and problem resolution. Some management of small to medium sized IT projects.

Built and serviced wholesale mortgage brokerage accounts within the Orange County, CA territory. Duties included cultivating and managing client relationships on behalf of the bank. Coordinated deals between underwriting, management, loan closing. Auditing loan packages prior to submission for any inconsistencies or errors. Provided client training on banking guidelines and standards. Prepared necessary paperwork in order to approve wholesale clients. Prequalified prospective deals in alignment with bank credit standards and guidelines.