Marcus Clark Email & Phone Number

West Hartford, CT, US

Boston, MA, US

• Served as Servant Leader to 3 agile teams in the Global Atlantic Financial Group Customer Experience Digital Program. Facilitated teams that developed personalized content information, improved self-service.
• Increased Team predictability in planned versus completed work by improving the sizing of estimating work.
• Facilitated bi-weekly meetings with senior leadership to report the team’s accomplishments, issues, risks, and blockers that required escalation.
• Coached Product Owners and Team members on creating effective Features, and User Stories that minimized carryover work from sprint to sprint and reduced communication gaps between business and development.

London, UK, GB

• Performed Project Lead duties in various business management consulting assignments such as a PMO transformation, agility facilitation, and the delivery of a Learning Management System (LMS).
• Increased Team predictability in planned versus completed work by improving the sizing of estimating work.
• Facilitated bi-weekly meetings with senior leadership to report the team’s accomplishments, issues, risks, and blockers that required escalation.
• Coached Product Owners and Team members on creating effective Features, and User Stories that minimized carryover work from sprint to sprint and reduced communication gaps between business and development.

Glen Allen, VA, US

• Led a business and technology development team for UHC Care Managers and Members in local markets developing solutions that identified high health risk members resulting in faster engagements with medical professionals.
• Managed a $3M portfolio of IT projects.
• Facilitated daily stand-ups, story grooming, retrospectives, and release planning meetings.

New York, NY, US

• Served as Scrum Master Lead supporting Cigna’s Localization and Affordability strategy in the Provider Contracting business.
• Led three SAFe agile teams developing self-service tools that provide greater insights into medical costs.o Facilitated Scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, demos, story.
• Used key Scrum metrics (cycle time, throughput, burndown, velocity) to monitor delivery health and deliver committed work.Project Specialist Lead - Data NetworkSupported Senior Management and Product Owners in the.
• Supported a $5M portfolio of business and IT projects.
• Supported Product Owners in gathering and updating project requirements, completing budgeting, forecasting, documentation, business flows, and best practices.
• Migrated teams from traditional Waterfall to Agile via coaching and mentoring.

New Britain, CT, US

Highly motivated, project leader with business management experience in the insurance and manufacturing industries with the last 8 years focusing on complex system integration projects. Led small and large scale IT enterprise-wide projects and delivered them on time and within budget requirements. Managed IT teams’ that directly reported to me and.

Sole responsibility to identify and eliminate problems impeding progress of a financial integration system. Overseeing a cross-functional matrix team of 15 team members, and external vendors; managing $5.2M budget.  Resolving significant methodology differences by transitioning the departments to Agile methodology.  Earned respect from frustrated client.

Education record

Bachelor Of Science - Bs, Economics

Bachelor Of Science - Bs, Economics