Marcus Correa Email & Phone Number

United States

Promoted while in role from level 4 leader to level 5 within company.• Leader of two to three assistant mangers and 60 to 90 associates depending on the season.• Oversee inbound and outbound operations for the HCM1 Delivery Station.• Completed monthly, weekly, and daily audits/projects to ensure station health and performance is aligned with the network standard.• Lead the rework of documentation for an in network website and gave presentations for the launch of this tool in the EU.

United States

• Extra large delivery station leader. Leader of multiple teams consisting of part time associates and 3rd party DSP driving assistants/helpers.• Overseer and leader of inbound and outbound process to meet customer promise.• Created and managed projects/process guides for station team members and station development.• Implemented change across shifts in order to improve PPH from 70% to plan to 140%, to move from 23/26 in the network to top 10.• Have led away teams to successful launches

United States

Led a team of 120 hourly associates that was the top performing Pack Singles department for 2 years. Created training plans and work schedules to drive a positive associate experience. Coached associates on productivity, quality, and safety to ensure network standards were met. Implemented change across shifts in order to improve the customer experience and drive cost savings.

Fulfillment associate for Amazon center. Problem solver responsible for making sure customer promises were met. Acted as a real time problem solver in the pack walls to help fix problems at the source, coach packers on standard work, and reduce problem solve shipments. Helped setup and work through problems of launching a new department

I am responsible for helping residence on the floor by providing them information they need or helping resolve a situation that they are a part of. Constructing floor activities with a partner or group that residence can participate in that helped them to feel like they belong, to learn, or to have fun.Completed weekly reports and other miscellaneous forms.Attended multiple professional meetings with coworkers. Conducted interviews with an Area Coordinator for new staff members.

I was responsible for multiple positions including cashier, drive-through, making food to use for sandwiches, making/handling all types of sandwiches, and cleaning equipment and facility properly.