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Marcus Davis Email & Phone Number
Senior Manager, BTS (HR Technology)
at
AbbVie
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Manager, BTS (HR Technology)
Location
Greater Chicago Area, United States, United States
Company size
Who is Marcus Davis? Overview
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Quick answer
Marcus Davis is listed as Senior Manager, BTS (HR Technology) at AbbVie, a company with 57013 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Marcus Davis.
Marcus Davis previously worked as Global ServiceNow HR Technology Leader at Johnson Controls and Lead IT Director (ServiceNow Delivery) at Cvs Health. Marcus Davis holds Mba, Project Management from Columbia Southern University.
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Email format at AbbVie
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AbbVie
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Profile bio
About Marcus Davis
With over 15 years of experience in IT, I am a passionate and driven leader who strives to deliver innovative and impactful solutions that meet the needs of diverse and complex organizations. As the Lead IT Director (ServiceNow Delivery) at CVS Health, I manage the end-to-end delivery of ITSM, Catalog Services, Portal, HRSD, Virtual Agent, and Procurement Services Management, leveraging my expertise in ServiceNow and program/project delivery.In my current role, I oversee the entire delivery team, consisting of product owners, ServiceNow developers, business analysts, testers, and scrum masters, and ensure that we deliver high-quality products and services that align with the business goals and requirements of CVS Health. I also collaborate with key stakeholders across the enterprise to understand their ServiceNow needs and develop solutions that enhance their efficiency, productivity, and customer satisfaction. Additionally, I am responsible for project estimation, budget management, roadmap creation, ServiceNow product support, and business relationship management. Some of my recent achievements include leading major ServiceNow program implementations, and securing/maintaining large contracts (while at Infosys).
Current workplace
Marcus Davis's current company
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Abbvie
13 roles
Marcus Davis work experience
A career timeline built from the work history available for this profile.
Global Servicenow Hr Technology Leader
Global ServiceNow HR Delivery LeadHR Business Operations PartnerAIAutomationVirtual Chat
Lead It Director (Servicenow Delivery)
-Manage end to end delivery of ServiceNow ITSM, Catalog Services (automation/integrations), Portal, HRSD, Virtual Agent, and Procurement Services Management, -Major ServiceNow Program Implementation-Direct supervision of entire ServiceNow Delivery Team (50+ resources) Product Owners, Developers (Internal/External), Business Analyst(Internal/External).
Dec 2021 - May 2024
Principal Servicenow Delivery Partner
-Owned and Managed 10 large accounts for the ServiceNow practice-Managed large teams implementing and supporting ITSM, Catalog Services, HRSD, SAMPro, HAM Pro, SecOps, ITOM, ITBM, HRSD-Manage team of Program Managers, Project Managers, Developers, and Business Analysts for Delivery-Contract/SOWs Proposal and Management-Sales/Pre-Sales Support (Demos/Client.
Oct 2018 - Dec 2021
Sr. Servicenow Product Manager
-Manage IT Service Management product line-Major ServiceNow Program Delivery-Vendor Management-ServiceNow Platform -ScienceLogic Monitoring Solution-Software Asset Management (SNOW)-Major Incident Notification (XMatters)-Business Relationship Management
Dec 2017 - Oct 2018
It Manager, Servicenow
ServiceNow Product Owner-Major ServiceNow program/project delivery-Enterprise Mobile Governance -Financial Reporting- Process governance-Business Relationship Management
Jan 2017 - Dec 2017
It Portfolio Manager, It Pmo
-Direct supervision of program managers, project managers, and contractors-Hire, mentor, and provide frequent feedback and direction to project managers-Manages Supply Chain portfolio of projects and works with areas to prioritize work requests-Reporting portfolio financials (capital/expense).-Lead/facilitate portfolio meetings; reporting on deliverables.
May 2015 - Jan 2017
Lead It Project Manager
- Global Supply Chain PM Lead
- Managed and coached supply chain project managers
- Manage multiple large application projects to completion
- Capital/Expense budget management
Aug 2014 - May 2015
Sap Application Developer
Global Application Owner (SAP-PM (Plant Maintenance),SAP-QM (Quality Management), xMII)Capital Project ManagerNorth America SAP ImplementationsProduction ExecutionJavaOracle DBSQLPE Automation Project LeadMaster Data Config
Nov 2013 - Aug 2014
Sap Application Solutions Analyst Ii
SAP ImplementationProduction Execution Automation LeadPM IT
Nov 2012 - Nov 2013
Sap Application Solutions Analyst I
Implementation Project Team MemberSAP PM:-SAP Configuration and/or SAP ABAP -SAP application solutions in the Americas-Technical solution design and document technical specifications and work process designs-Program/Configure, implement and maintain (Either directly or oversee external development) SAP Application Solutions-Prepare, execute, manage User.
Jan 2012 - Nov 2012
It Analyst
- Provided technical support including component setup, installation, move, and diagnostic troubleshooting activities.
- Provided network environmental maintenance activities including user profile management and e-mail support.
- Provided hardware and software maintenance and upgrade functions as required to ensure current and efficient operation of network components and systems.
- Worked closely with other IS personnel in developing and integrating non-proprietary systems with existing applications and hardware in a manner that is most seamless and transparent to users.
- Assisted in user training and implementation support of programs and systems as required to ensure their effectiveness, including written documentation and operating instructions.
- Timely management of concurrent planned tasks around daily priorities.
Feb 2011 - Jan 2012
Support Technician
-Customer Service-Monitoring the entire Redbox system -Troubleshooting when issues arise. -Assist customer service in troubleshooting individual kiosks -Implementation of Machine Support procedures -Responsible for providing a wide array of services in support of the Machine Support team -Support for the field and HQ staff on daily issues-Developing and.
Jul 2010 - Feb 2011
Team & coworkers
Colleagues at AbbVie
Other employees you can reach at abbvie.com. View company contacts for 57013 employees →
JR
Jorge Ruiz Benecke
Colleague at AbbvieChicago, Illinois, United States, United States
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JR
Jenny Rosas Corona
Colleague at AbbvieMexico City, Mexico, Mexico
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RA
Rawan Aly
Colleague at AbbvieAlexandria, Alexandria, Egypt, Egypt
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NG
Nerea García Bernales
Colleague at AbbvieNetherlands, Netherlands
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PN
Prisca N
Colleague at AbbvieHouston, Texas, United States, United States
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VS
Vikki Scott
Colleague at AbbvieGreater Chicago Area, United States
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DB
Daron Brown, Mba
Colleague at AbbvieKeller, Texas, United States, United States
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GP
Gabriel Pagan Davila, Pmp
Colleague at AbbvieManati, Puerto Rico, Puerto Rico
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FI
Frida Iverson
Colleague at AbbvieGreater Stockholm Metropolitan Area, Sweden
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BP
Bipul Pandey
Colleague at AbbviePune, Maharashtra, India, India
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Jorge Ruiz Benecke
Colleague at AbbvieChicago, Illinois, United States, United States
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JR
Jenny Rosas Corona
Colleague at AbbvieMexico City, Mexico, Mexico
View →
RA
Rawan Aly
Colleague at AbbvieAlexandria, Alexandria, Egypt, Egypt
View →
NG
Nerea García Bernales
Colleague at AbbvieNetherlands, Netherlands
View →
PN
Prisca N
Colleague at AbbvieHouston, Texas, United States, United States
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VS
Vikki Scott
Colleague at AbbvieGreater Chicago Area, United States
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DB
Daron Brown, Mba
Colleague at AbbvieKeller, Texas, United States, United States
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GP
Gabriel Pagan Davila, Pmp
Colleague at AbbvieManati, Puerto Rico, Puerto Rico
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FI
Frida Iverson
Colleague at AbbvieGreater Stockholm Metropolitan Area, Sweden
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BP
Bipul Pandey
Colleague at AbbviePune, Maharashtra, India, India
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2 education records
Marcus Davis education
Mba, Project Management
Bachelor, Information Technology
FAQ
Frequently asked questions about Marcus Davis
Quick answers generated from the profile data available on this page.
What company does Marcus Davis work for?
Marcus Davis works for AbbVie.
What is Marcus Davis's role at AbbVie?
Marcus Davis is listed as Senior Manager, BTS (HR Technology) at AbbVie.
Where is Marcus Davis based?
Marcus Davis is based in Greater Chicago Area, United States, United States while working with AbbVie.
What companies has Marcus Davis worked for?
Marcus Davis has worked for Abbvie, Johnson Controls, Cvs Health, Infosys, and Kellogg Company.
Who are Marcus Davis's colleagues at AbbVie?
Marcus Davis's colleagues at AbbVie include Jorge Ruiz Benecke, Jenny Rosas Corona, Rawan Aly, Nerea García Bernales, and Prisca N.
How can I contact Marcus Davis?
You can use AeroLeads to view verified contact signals for Marcus Davis at AbbVie, including work email, phone, and LinkedIn data when available.
What schools did Marcus Davis attend?
Marcus Davis holds Mba, Project Management from Columbia Southern University.
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