Marcus Dawson Email & Phone Number

Dallas, Texas, US

Responsible for developing automated processes for core Quality applications within our U.S. and Mexico Manufacturing Plants. 􀁸 Coordinate with our Desktop Support/Mobile Engineering team to create standardization for our Mobile (including IOS and Android) devices. 􀁸 Preparing Business Requirement Documents (BRD) to adhere to the Quality application.

Plano, Texas, US

Implemented a global solution for JC Penney’s International Buying Offices using Oracle Finance modules, Release 12.2.3. Supervise four contractors and two offshore resources. Consult with business groups to gather and define requirements. Prepare documentation for functional process flows, as well as specifications provided to the Technical resource for.

St. Louis, MO, US

• In my current position, I create company standards across Oracle 12.2.4 within order management, shipping execution, and logistics modules. I supervise two contractors and two co-ops, and consult with business groups.
• Implemented a new reporting tool to provide direct, simplified, real time access to business data.
• Orchestrated small, individual training sessions focusing on user productivity kit (UPK) and test scripts created and implemented for day-to-day operations.
• Established data and process standards for each functional area.

Tokyo, Japan, JP

• In this position, I analyzed existing complex programs and formulated logic for new complex internal systems. I prepared flow-charting, performed coding, and tested/debugged programs. I designed and developed.
• Collaborated with a cross-functional team to successfully upgrade Oracle 11.5.10 to 12.1.3.
• Created functional design documentation to convert open transactions to the new system, including open sales orders, open requisitions, and open purchase orders.
• Led all conference room pilot (CRP) training sessions introducing new features to over 30 end users and managers.

• Here, I performed advisory and implementation services to translate business needs into effective technology solutions and process improvements. I managed knowledge transfer regarding expansion of Oracle Release 12.
• Streamlined the order to cash cycle by integrating order management module, increasing visibility and flexibility.
• Led demonstration sessions for upper management and key end users, explaining the new process with visibility from supplier to customer invoicing.
• Enhanced efficiency of inventory tracking by incorporating functionality.
• Improved accurate cost value and enabled more detailed inventory storage counts by implementing Oracle Inventory ABC Analysis and cycle count methodology.

• While working here, I collaborated with team members to convert systems from JD Edwards, integrating Oracle financials and manufacturing modules. I analyzed domestic and international regional offices, manufacturing.
• Implemented international and domestic plants from JD Edwards into the Oracle instance, increasing revenue stream by 25%.
• Developed SQL queries based on business requirements to add into the live reporting tool.
• Upgraded Domestic Warehouses from Order Fulfillment to Oracle Order Management 11.5.10

• Here, I designed, implemented and supported solutions, collaborating with team members on design of relational database, application development, and testing concepts. I led functional testing, including creating test.
• Maintained a 98% response time for support calls designated severity two and lower.
• Exceeded position expectations and promoted to EDI Lead, providing front line support to Fortune 500 trading partners.
• Served as Lead Business Analyst on Red Prairie warehouse implementation, alongside KPMG Consulting Group.