Marcus Dockweiler Email & Phone Number

United States

Omaha, Nebraska, United States

Assisting callers with multitudes of possible contact reasons while remaining professional and ensuring the best possible outcome.Maintained account security along with customer satisfaction throughout the entirety of the call. Online chat services handling multiple conversations at once, while maintaining a sense of personal interaction.

Omaha, Nebraska, United States

Responsible for data analytics and balancing payroll and taxesMaintaining a working relationship with business owners and insurance brokersClearly understanding subtle nuances in conversation to gather as much information as possible for auditsProperly articulating reports describing business operations and describing employee dutiesDealing with any account related disputes if they ariseAlways maintaining a professional demeanor throughout the interaction with clients

Omaha, Nebraska, United States

Responsible for general technician duties such as disassembly of vehicles and accessories, preparing surfaces after sanding and cleaning, reassembly of vehicles and parts. Also responsible for shop maintenance. Understanding of PPE and hazardous materials. Operating shop lifts in a safe and efficient manner. Applying rust preventative undercoat to various vehicles. Maintaining shop equipment and assuring correct functionality of all tools and mentioned equipment.

Gretna, Nebraska, United States

Responsible for Disputes and Limitations along with basic product knowledge Assisting callers with multitudes of possible contact reasons while remaining professional and ensuring the best possible outcome.Maintained account security along with customer satisfaction throughout the entirety of the call. Managed account disputes dealing with high dollar purchases adjudication cases based on evidence provided. As all interaction was done over phone my main duties included providing a cheerful, positive interaction while using my tools and resources to make every contact memorable.

Omaha, Nebraska, United States

Full time security officer. Duties included patrolling various areas and making nightly reports. Other duties included event security providing safe and secure experiences.

Omaha, Nebraska, United States

Started as a service technician working on and maintaining customer vehicles, then being promoted to Service Writer. Expectations were to provide assistance manager level duties while also maintaining service tech responsibilities from time to time. most daily duties included creating work estimates, interacting with customers, maintaining shop cleanliness and organization.

Omaha, Nebraska, United States

Assistant managers duties included taking inventory of stock on hand and making orders, also included training new back room employees ensuring proper and safe handling of equipment and proper installation of merchandise. Other duties included building maintenance and cleanliness, running back room operations, product sales, and customer interaction.