Marcus D. Email & Phone Number

New York, New York, Us

New York, New York, Us

-Build and maintain a strong, high-performance culture-Design and coordinate training and development programs tailored to employee, manager, and leader needs-Own internal communications and support cross-functional collaboration-Review and enhance operating processes for efficiency and quality-Partner with business leaders to create functional people plans and enhance employee experiences-Support senior leadership with high-level people strategy and communicationsAs of 2024, my role has expanded, and I continue to do all of the following in addition to all of the above: -Develop and execute Learning + Development Strategy -Develop and execute DEIB Strategy (created a DEIB Council)-Oversee and empower all Employee Resource Groups (known internally as TMRGs) -Recommend and implement innovative learning solutions (Bravely, PollEverywhere, Gatheround)-Deliver and facilitate training sessions, managing all planning and logistics-Measure and analyze training effectiveness to inform future programs-Facilitate the annual performance review cycle

New York, New York, Us

New York, New York, Us

New York, New York, Us

New York, Ny, Us

-Impacted by COVID-19 Layoffs-Owned and ran Payroll weekly, resolving any discrepancies, managing timesheets for non-exempt team members -First point of contact, worked closely with HR Director and C-Suite and drafted internal announcements-Assisted in the creation and generation of HRIS reporting to assist with planning and weekly reporting (including but not limited to terminations + status change reports)-Oversaw the entire employee life cycle from offer letter to onboarding playbook and orientation to promotions and terminations -Org chart and company directory management and distribution-Maintained employee data and documentation within the HR drive-Analyzed and synthesized data and trends in annual company survey-Performed Employment verification (calls, letters, et al.)-Owned the Culture Club - planned monthly employee engagement events

New York, Us

-Assisted with all internal and external HR related inquiries or requests-Maintained both hard and digital copies of employees' records-Assisted with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts-Assisted with performance management procedures-Schedule meetings, interviews, HR events and maintain agendas-Coordinated training sessions and seminars-Performed orientations and updated records of new staff-Produced and submitted reports on general HR activity-Assisted with and lead ad hoc HR projects-Supported other assigned functions -Kept up-to-date with latest HR trends and best practices

New York, Us

- Studio operations - opening, closing and maintaining the high-functioning, tidy, studio space throughout the day- Welcoming and checking in clients, as well as answering any questions- Speak as an expert on NYP classes, instructors, workshops and retreats- Answer emails and live chat customer inquiries- Scheduling class and appointment bookings for instructors, Pilates students, and management- Maintain positive and welcoming energy - Maintain and uphold NYP's brand standards through all aspects of the environment in the studio- Reflect the company values of empathy, humility, professionalism, respect, communication,boldness, and best in class, in both attitude and dress.- Handle other day-to-day studio tasks, such as water plants, organizing merchandise, space,music, lighting, etc.- Sell memberships, class packages and private classes in studio and online

New York, New York, Us

-Deliver an exceptional customer experience through one-on-one interactions-Leave every prospective and current customer feeling loved and valued-Utilize feedback to improve systems and assist in developing The Farmer's Dog Customer Journey-Track responses and work with product team to develop future improvements-Be a health and nutrition wiz; provide support on dog health, care, and wellness-Participate in cross-functional projects with opportunities for growth, i.e. customer insights, user experience, operations

Charleston, Sc, Us

• Met with 10-12 students, one-on-one, once per week to provide academic guidance from a peer perspective• Consulted academically at-risk students by offering (and demonstrating) proven strategies for academic success • Used the lessons I learned during my experience in academia to better the efforts of students who experienced difficulty during the transition from high school to upper-level education

Charleston, Sc, Us

• Sat as chair of Student Library Advisory Board • As a board we acted as a liaison between the library administration and the students of CofC.

Bachelor Of Science (B.S.), Psychology

Executive Coaching Course