Marcus Duerr Email & Phone Number

United States

United States

➢ Administer and maintain 40 customer contracts for BCO & NVO accounts.➢ Coordinate contract creation and renewal process with Sales execution, commercial and tender teams.➢ Facilitate amendments to the contract as required by FMC regulations. This includes but not limited to quotation transfer, surcharge structure updates, bunker adjustments, free time modification, accessorial table creation, corrections and revisions of the terms and boiler plate.➢ Originate internal and external audits of contracts to validate accuracy and to minimize disputes.➢ Monitor customer MQC performance and trade lane utilization in line with awarded volumes.

Kennesaw, Georgia

➢ Accountable for the optimization of cargo across 13 Ship Systems from the US to Asia and Middle East. Contributing a container volume of 309k teu and average net revenue of $245 million in 2020.➢ Point of entry for Management, Customer Service, Sales, Trade Management and Port Terminal Operations to assist with questions concerning budget, forecast, allocation management, vessel utilization, routing and pricing.➢ Trainer for our Freight Information System, specializing in cargo prioritization and baseline booking concepts.➢ Facilitated coaching for our sales team to identify business opportunities, by leveraging Piers data in conjunction with Qlik View and Sales force to access Market Performance trends and share of wallet.➢ Initiated quarterly campaign management for trade lanes and niche products, such as Out of Gauge, accounting for $23 million.

Kennesaw

➢ Team member of Online booking division tasked with growing our digital business by maintaining a KPI of >90% bookings completed within 2 hours.➢ Point of Entry for clients, operations and documentation to assist with questions concerning routing & logistics.➢ Provided training to employees to help better understand the EDI format, as well as answering daily operational questions concerning all aspects of the booking process.

Greater Atlanta Area

➢ Handled daily Plant Operations, overseeing a work force that varied from 20 to 75employees. Ensuring quality was met throughout the production process andworked closely with corporate and customers to develop and improve ourservices.➢ Sought out new clients for Wholesale Printing, provided quotes and soldspecialty-printing services.➢ Planned monthly Supply Chain and Inventory Level Control through developmentof spreadsheet framed database.➢ Gained experience in Logistics by negotiating rates and creating a distributionsystem between production facility, stores and clients.➢ Designed and Executed 1.5 million dollar infrastructure expansion for productautomation.➢ Initiated single stream recycling program to recover revenue from daily waste ofpapers, plastics and metals.➢ Provided positive reinforcement for team motivation.

Greater Atlanta Area

Delegated daily production responsibilities for 6 departments to maintain service schedules and laborgoals.Created a cross training program for improved coverage of multiple production departments.Educated customers on services, products and promotions for additional sales.Implemented Quality Control.Research & Development of products and services.

Greater Atlanta Area

Supervised Production Team consisting of 6 employees.Responsible for daily production and for creating new products.Trained employees on hardware, software and networking concepts.

Greater Atlanta Area

Educated customers on services, products and promotions for additional sales.Performed help desk assistance for Customers and Retailers.Assisted Local Systems Administrator, overseeing network maintenance, installing workstations, creating backups and updating hardware/software.Beta tester for company website, providing suggestions for improved customer experience.

Bachelor Of Arts (Ba), Fine And Studio Arts

Education record