Marcus Foo Kam Hoi Email & Phone Number

Petaling Jaya

- Responsible in managing standard Infor M3 business document created from Infor M3 ERP processes, as well as standizing and harmonizing document templates.- Bridging the gap between business and technical team, interfacing with customers and M3 ERP team.- Research and provide customers with workable solutions for their business requirements.- Providing technical assistance, particularly on OpenText StreamServe, Infor M3 Configurable XML, and Ephesoft Transact.- Responsible for user training.- Assist in pre-sales activities.

Kuala Lumpur, Malaysia

- Responsible for bridging the gap between IT and the business.- Helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.

Kuala Lumpur, Malaysia

- Working closely with clients as well as other partners.- Advise clients on the usage of IT in order to meet their business objectives or overcome problems.- Work to improve the structure and efficiency of IT systems in various organisations.- Providing highly expert technical assistance, particularly on OpenText StreamServe- Responsible for user training and feedback.- Involved in other technical duties, related to OpenText StreamServe

Petaling Jaya

- Working in partnership with clients as well as other vendors.- Advise clients on the usage of IT in order to meet their business objectives or overcome problems.- Work to improve the structure and efficiency of IT systems in various organisations.- Providing highly expert technical assistance, particularly on OpenText StreamServe and IBM Cognos BI- Responsible for user training and feedback.- Involved in sales and business development, as well as technical duties.

Glenmarie, Shah Alam

• Provide day-to-day operational support of IT systems at the company.• Assist to maintain existing network infrastructure including servers and workstations.• Perform daily backup for all office branches via VNC/Proxy.• To liaise with vendor to ensure contract fulfillment are performed.• Patching latest operating system, antivirus, hardware, and firmware.• Other ad-hoc job related duties as instructed by superior.

• Analyze, review, and rewrite programs, applying knowledge of computer capabilities, subject matter, and symbolic logic.• Develop programs from workflow charts or diagrams using Printsoft PReS script language.• Define problems, collect data, establish facts, and draw valid conclusions.• Consults with managerial and technical personnel to clarify program intent, identify problems, and suggest changes.• Document procedures and uses these to migrate to the testing and production environment.

Port Klang

• Assist the IT department in overseeing daily operation of local area networks with three Novell file servers and over 100 users (office and production site) in the company.• Handle hardware/software/network troubleshooting task.• Provides IT support to subsidiary companies in the group.• Ensure error-free backup of data on Novell file servers on a daily basis.

Bachelor Of Business, It Management

Education record

Activities and Societies: Librarian, Buddhist Society Club, Basketball Club