Help Desk Manager
Current
Sep 2023 - Present
AeroLeads people directory · profile
Marcus Frampton Email & Phone Number
Infrastructure Engineer at Principality Building Society
at
Principality Building Society
1 work email found
@principality.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Infrastructure Engineer at Principality Building Society
Location
Greater Cardiff Area, United Kingdom
Company size
Who is Marcus Frampton? Overview
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Quick answer
Marcus Frampton is listed as Infrastructure Engineer at Principality Building Society at Principality Building Society, a with 709 employees, based in Greater Cardiff Area, United Kingdom. AeroLeads shows a work email signal at principality.co.uk and a matched LinkedIn profile for Marcus Frampton.
Marcus Frampton previously worked as Help Desk Manager at Principality Building Society and Service Desk Lead at Principality Building Society. Marcus Frampton holds Nvq, Information Technology from A.C.T Training Centre.
Company email context
Email format at Principality Building Society
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{first}.{last}@principality.co.uk
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AeroLeads found 1 current-domain work email signal for Marcus Frampton. Compare company email patterns before reaching out.
Profile bio
About Marcus Frampton
Marcus Frampton is a Infrastructure Engineer at Principality Building Society at Principality Building Society. He possess expertise in technical support, windows, team leadership, troubleshooting, maintenance and repair and 15 more skills.
Listed skills include Technical Support, Windows, Team Leadership, Troubleshooting, and 16 others.
Current workplace
Marcus Frampton's current company
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Principality Building Society
10 roles
Marcus Frampton work experience
A career timeline built from the work history available for this profile.
Service Desk Lead
Current
Jul 2022 - Present
Infrastructure Engineer
Jul 2021 - Jul 2022
Service Desk Analyst
Sep 2019 - Jul 2021
Senior Technical Support Engineer
* Supporting the Technical Support Group Team Leader and Helpdesk Manager.* Acting as Technical Support Group Team Leader when required.* Managing team rota, authorising annual leave requests, organising and documenting 121's.* First point of contact for call and process escalations.* Mentoring and monitoring a small team of technical vetting engineers.* Designing and delivering training for field service engineers.* Provide 2nd and 3rd line support for field service engineers.* Generating reports to identify trends.
Oct 2017 - Aug 2019
Technical Support Engineer
* Worked as a small team to vet technical tickets.* Providing 1st line support for helpdesk customers.* Providing 2nd line support for field service engineers.* Attending site visits to perform technical refreshes/additional support.* Managing a ticket queue to hit SLA's.* Liaising with all departments to ensure smooth service.
Apr 2016 - Oct 2017
Systems Support
* Working as a 4-man team to cover the Branch as 1st Line Technicians* In charge of all 180 EPOS systems repairs and maintenance * Network and EPOS systems set up in new sites * When needed rebuilt software and repaired the EPOS systems in store* Systems support in branch from Admin & User Control* Password resets* Server problems * Training new starters on all technology and EPOS systems, with groups of up to 20 people at a time
Mar 2015 - Apr 2016
Technical Support Engineer
* This role was mainly based around the general public and faulty items.* During this role Customer service and a lot of Technical knowledge was needed from Kettles all the way to Televisions. * Software repairs mainly solved in store.* Completed some hardware repairs that did not require new parts. * Logged and managed the process of sending hardware to third party repairs* Keep customers updated on the progress of their repairs. * Maintaining a high level of first-time fixes for customers over the phone, or progressing for site visits if not possible.
Sep 2009 - Mar 2015
Warehouse Employee And Sales
Mar 2007 - Oct 2008
Bar Staff
Jun 2006 - Nov 2006
Team & coworkers
Colleagues at Principality Building Society
Other employees you can reach at principality.co.uk. View company contacts for 709 employees →
DT
Dominic Turato
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
View →
MR
Matthew Riggs
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
View →
FL
Fliss Limpton
Colleague at Principality Building SocietyBebington, England, United Kingdom
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JB
Jacky Bedford
Colleague at Principality Building SocietyHereford, England, United Kingdom
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SW
Sara Walker (Dee)
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
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CK
Carl Kimber
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
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DB
Daniel Bowker
Colleague at Principality Building SocietyWrexham, Wales, United Kingdom
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MW
Mollie Wells
Colleague at Principality Building SocietyCwmbrân, Wales, United Kingdom
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KT
Kasha T.
Colleague at Principality Building SocietyLlanharry, Wales, United Kingdom
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AG
Andrew Gay Cemap Diprbcb
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
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Dominic Turato
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
View →
MR
Matthew Riggs
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
View →
FL
Fliss Limpton
Colleague at Principality Building SocietyBebington, England, United Kingdom
View →
JB
Jacky Bedford
Colleague at Principality Building SocietyHereford, England, United Kingdom
View →
SW
Sara Walker (Dee)
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
View →
CK
Carl Kimber
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
View →
DB
Daniel Bowker
Colleague at Principality Building SocietyWrexham, Wales, United Kingdom
View →
MW
Mollie Wells
Colleague at Principality Building SocietyCwmbrân, Wales, United Kingdom
View →
KT
Kasha T.
Colleague at Principality Building SocietyLlanharry, Wales, United Kingdom
View →
AG
Andrew Gay Cemap Diprbcb
Colleague at Principality Building SocietyGreater Cardiff Area, United Kingdom
View →
2 education records
Marcus Frampton education
Nvq, Information Technology
A.C.T Training Centre
Gcse, Various
Llanederyn High
FAQ
Frequently asked questions about Marcus Frampton
Quick answers generated from the profile data available on this page.
What company does Marcus Frampton work for?
Marcus Frampton works for Principality Building Society.
What is Marcus Frampton's role at Principality Building Society?
Marcus Frampton is listed as Infrastructure Engineer at Principality Building Society at Principality Building Society.
What is Marcus Frampton's email address?
AeroLeads has found 1 work email signal at @principality.co.uk for Marcus Frampton at Principality Building Society.
Where is Marcus Frampton based?
Marcus Frampton is based in Greater Cardiff Area, United Kingdom while working with Principality Building Society.
What companies has Marcus Frampton worked for?
Marcus Frampton has worked for Principality Building Society, Vista Retail Support, John Lewis, Philip Saunders, and J D Wetherspoon Plc.
Who are Marcus Frampton's colleagues at Principality Building Society?
Marcus Frampton's colleagues at Principality Building Society include Dominic Turato, Matthew Riggs, Fliss Limpton, Jacky Bedford, and Sara Walker (Dee).
How can I contact Marcus Frampton?
You can use AeroLeads to view verified contact signals for Marcus Frampton at Principality Building Society, including work email, phone, and LinkedIn data when available.
What schools did Marcus Frampton attend?
Marcus Frampton holds Nvq, Information Technology from A.C.T Training Centre.
What skills is Marcus Frampton known for?
Marcus Frampton is listed with skills including Technical Support, Windows, Team Leadership, Troubleshooting, Maintenance And Repair, Report Writing, Computer Hardware, and Customer Service.
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