Desktop Support Analyst
Traveled as a field service technician supporting multiple offices to provide multiple levels of IT support.⬥ Provided regional IT support for 4 offices in the Atlanta area, Chattanooga, TN and Macon, GA.⬥ Provided ServiceNow migration support utilizing the ticketing system for Incidents and Requests.⬥ Utilized SCCM to deploy images to desktops.⬥ Utilized.