Marcus Gelhar Email & Phone Number

*Set and managed appointments to show homes to prospective clients* Personally dealt with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement were met before closing* Compared recent property sales to current holdings to ensure competitive market price* Helped clients decide between financing options to ensure satisfaction* Kept up to date on competitive real estate knowledge through… Show more *Set and managed appointments to show homes to prospective clients* Personally dealt with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement were met before closing* Compared recent property sales to current holdings to ensure competitive market price* Helped clients decide between financing options to ensure satisfaction* Kept up to date on competitive real estate knowledge through attending conventions, reviewing listings and trade journals* Experienced with legal matters related to the real estate sales process* Generated lists of properties compatible with buyer requests and needs* Arranged meetings between buyers and sellers when terms needed to be negotiated* Assisted in negotiation of terms surrounding purchases* Coordinated property closings and oversaw closing procedures* Prepared formal documents such as purchase agreements, deeds, and leases* Arranged for title searches* Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property Show less

Provide 401(k) product support to the ADP TotalSource 401(k) Plan Participants/Clients through technical knowledge, issue ownership and maintaining Plan compliance. Research and resolve issues relating to the ADP TotalSource MEP 401(k) Plan ensuring compliance with government regulations and laws promulgated hereunder. Develop and maintain effective communications to ensure participant satisfaction on issue resolution. Respond to inquiries from MEP participants. Act as a primary contact for… Show more Provide 401(k) product support to the ADP TotalSource 401(k) Plan Participants/Clients through technical knowledge, issue ownership and maintaining Plan compliance. Research and resolve issues relating to the ADP TotalSource MEP 401(k) Plan ensuring compliance with government regulations and laws promulgated hereunder. Develop and maintain effective communications to ensure participant satisfaction on issue resolution. Respond to inquiries from MEP participants. Act as a primary contact for day to day record-keeping matters with an emphasis on first-call resolution for items relating to Plan compliance, systems and processes. Respond to inquiries regarding 401(k) technical, product, and compliance questions by researching and resolving issues. Troubleshoot participant issues requiring a full working knowledge of desktop tools and resources including ADP, and MassMutual/ING systems and the business processes that support them. Analyze compliance test results and Plan documents for adherence to applicable rules and regulations. Instruct clients on options available to correct failed (nondiscrimination) tests. Ensure department adherence to daily schedule to support call volumes for inbound participant related calls. Maintain flexibility to handle increases in daily phone volumes during peak calling times. Assists associates with questions and escalated calls, follows through on required research. Show less