Marcus Goble Email & Phone Number

Portage, Michigan, United States

At Bronson Healthcare, I worked between 90 and 140 accounts a day, verifying demographic information and insurance of patients. This involved cross-referencing patient charts, accessing patient info from insurance databases, and contacting patients when appropriate.My department also received calls from patients, answering any questions they may have about their appointment, their insurance, or their chart.

Remote

As a List Writer for Screen Rant's Entertainment section, I pitch and compose articles based on movies or TV shows. This involves coming up with compelling ideas that will draw readers to Screen Rant and keep them coming back, a large amount of fact checking, and a large amount of formatting within WordPress.

Portage, Michigan, United States

At PNC Bank, I perform a financial review for clients, discussing their future, their goals, and where they are now. I do this to ensure that they are given the best checking or savings products, money management solutions, and credit lines based on their needs.

Battle Creek, Mi

Connecting consumers with the appropriate devices, accessories, and data plan is my primary responsibility as a Solutions Specialist at Verizon Wireless. Driving sales to meet and exceed quotas is also essential to my position, as commission is a large part of my salary. This is made easier because having been a Verizon customer prior to working for them, I firmly believe that they have the strongest network in the country.In the cellular industry the customer experience goes beyond… Show more Connecting consumers with the appropriate devices, accessories, and data plan is my primary responsibility as a Solutions Specialist at Verizon Wireless. Driving sales to meet and exceed quotas is also essential to my position, as commission is a large part of my salary. This is made easier because having been a Verizon customer prior to working for them, I firmly believe that they have the strongest network in the country.In the cellular industry the customer experience goes beyond point of sale. It is also my responsibility to provide concise yet thorough solutions to any concern a customer may have, whether it be with their account, their bill, their devices, or the strength of the connectivity of said devices. A company must create and maintain an exceptional experience for its customers if it is to be successful. The goal of all of these tasks is to make technology a convenience and not a complication for the consumer. Technology has the potential to enrich a person's life and at my current position I make that potential a reality. Show less

Manitowoc, Wi

As a Collections Specialist at Americollect, a medical debt collections company, I weekly made and received hundreds of calls to and from consumers to construct a suitable payment arrangement based on their circumstances and the client's requirements. Exercising discretion was crucial in this position, as medical information is variously protected by state and federal law. In many cases I was able to create an arrangement for the consumer that not only ensured revenue was remitted back… Show more As a Collections Specialist at Americollect, a medical debt collections company, I weekly made and received hundreds of calls to and from consumers to construct a suitable payment arrangement based on their circumstances and the client's requirements. Exercising discretion was crucial in this position, as medical information is variously protected by state and federal law. In many cases I was able to create an arrangement for the consumer that not only ensured revenue was remitted back into medical facilities, but also protected his or her credit file. I was happiest in this position when I was able to accomplish this.While I was only with Americollect for six months, I was in the top ten percent of over two hundred collections specialist four of those months. This job gave me an opportunity to continue to practice and hone key professional skills I learned at past positions, such as customer service and discretion. Show less

Chicago

As a doorman at one of Chicago’s finest luxury condominiums, I coordinated with residents, receiving office, engineering, and management to ensure that guest and service personnel followed proper protocol and that all resident needs were met expediently and as they would prefer.Serving some of Chicago's most prominent residents was both challenging and transformative. Discretion was vital at this position because social status was a concern of many residents.

Chicago

As an Audience Development Assistant for the Gary Chapman Publishing Team at Moody Publishers, I wrote daily posts for Dr. Chapman’s social media profiles with branding in mind, having a primary audience of almost 200,000 people between Facebook and Twitter. I also analyzed social media interactions and trends, kept his merchandise website up to date, and composed weekly newsletters sent to over 100,000 recipients.Assisting my superior in organizing and coordinating Dr. Chapman's… Show more As an Audience Development Assistant for the Gary Chapman Publishing Team at Moody Publishers, I wrote daily posts for Dr. Chapman’s social media profiles with branding in mind, having a primary audience of almost 200,000 people between Facebook and Twitter. I also analyzed social media interactions and trends, kept his merchandise website up to date, and composed weekly newsletters sent to over 100,000 recipients.Assisting my superior in organizing and coordinating Dr. Chapman's conferences was also a responsibility of mine several times a year. This process was demanding because his conferences are regularly attended by thousands of people, but I also thrived on the activity these events generated.I became professionally diverse at this position, having to practice writing, editing, marketing, and customer service. Show less

Chicago

As Features Editor for The Moody Standard, I pitched, wrote, edited, headlined, and captioned hundreds of articles for the Features Section. I updated the prior style and theme of the section, making it both interesting and informative to readers.I also assigned articles to other writers, edited their work, and coached them to become better writers. I consider this position the beginning of my professional career.