Marcus A. Goynes Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

- Sourcing and managing hotel product for wholesale & retail buyers seeking accommodations; through international airlines, travel agencies, reward-point redemption companies & various travel industry corporate and franchise partners- Focus on: New York & Hawai'i markets

Orlando, Florida, United States

- Produced $125K+/month in personal retail sales with $1M potential total value in annual sales- Responsible for online sales, guest service inquiries, dining reservations & member support - Offered customer solutions to increase transaction value, by probing & answering general questions - Provided technical support for online store visitors, annual.

Orlando, Florida

- Managed a portfolio of 20+ hotel chains & hospitality management companies based in the USA & Canada; Tasked with supporting and building sustainable commercial relationships and ensuring their growth. - Analyzed availability, allotment, lead times, minimum stays and black out dates; ensuring all product was priced competitively & strategically placed.

Orlando, Florida Area

- High-volume recruiter, sourcing 150-200 job candidates per day; on-site at a food manufacturing facility & warehouse- Developed & managed a talent pipeline aligned with client needs and production requirements- Hosted weekly off-site job fairs and hiring events- Participated in hiring initiatives by processing applications, references & solely live.

Orange County, California Area

- Protected the identity & interests of high level clients, including: business owners, political diginitaries & public figures operating in the State of California- Entrusted with seasonal assignments at a national legal firm & local accounting firm- Redacted information from insurance, tax, banking and various other personal documents of clients &.

Orange County, California Area

- Developed creative marketing strategies to acquire viable Food & Beverage industry talent- Sourced candidates from various databases with use of Boolean technique & cold-calling- Advertised on various niche job boards and social media platforms- Produced a quality, high-volume pipeline for multiple levels within the organization- Supported HR functions.

Orlando, Florida Area

- Traveled internationally to meet with global clients to present ancillary line of products- Lead bi-monthly product training for global sales team- Developed weekly sales promotions for global marketing team- Established training & incentive program for inside sales call center teams- Created opportunities to grow existing business; and secured leads for.

Orlando, Florida Area

- Oversaw high-volume contact centers for B2B support & B2C sales- Responsible for training & continued development of reservations agents- Communicated with international offices to implement and reinforce policy & procedure- Participated in recruiting and interviewing- Developed reward system to improve service levels & incentives for production.

Altamonte Springs, Florida

- Established company operating name, logo, slogan, website and email addresses- Protected business by acquiring liability insurance and operating licenses with local governments- Designed & developed marketing materials for print and social media- Established marketing & pricing strategies, including product placement & target groups- Maintained database.