Marcus Griffin Email and Phone Number
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I am a seasoned Global HR executive that provides innovative People & Culture solutions for the travel retail, Airports, cruise, hospitality & logistics industries. I have over 25 years of experience in HR leadership and management, working with international and diverse teams. Proven architect of strategies that establish new direction & positions the organization for improved outcomes & growth. Seen and valued as a reliable member of the team and community from the frontline to the ETL who focuses on People & Culture projects because it creates personal pride to see the organization, community, team members & the consumer experiences the very best globally. A solid business partner to all levels of the organization.My core competencies and areas of expertise include creating and implementing a world-class people and talent strategy that aligns with the company's vision, mission, and values, and drives a high-performance culture. I also lead all aspects of the People & Culture function, including talent acquisition, onboarding, people operations, compensation, benefits, labor relations, change management, internal mobility, compliance, and organizational culture. Additionally, I have extensive experience in private equity and M&A integration, having led the global people operations team at Flash Global, and the HR department at Dufry Travel Retail Americas & Carribean. I have also been recognized for my achievements in employee engagement and DEI, having received multiple awards and honors, such as the HRO Today 2019 USA Conference - CHRO Leader of Distinction, and the Sun Sentinel Florida - Top Workplaces 2015, 2016, and 2017. Best Places to work in Florida 2017. South Florida Business & Wealth Publications: Excellence in HR Nominee 2024.I am passionate about developing and empowering people, and fostering a culture of collaboration, diversity, innovation, and excellence. I am a strong team player, a strategic business partner, and work with a global mindset. I am committed to delivering focused KPI's, quality service and value to our customers, partners, and stakeholders. I am a citizen of the United States and Ireland, and I have worked and lived in various countries, such as Ireland, UK, Switzerland, Greece, Middle East, and the United States.
Norwegian Cruise Line Holdings Ltd.
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Human Resources DirectorNorwegian Cruise Line Holdings Ltd. Dec 2024 - PresentMiami, Fl, UsLead development, communication, and implementation of strategic HR onboard programs.Advise officers / leaders and stakeholders, offering insights on workforce planning, talent management and organizational development.Champion and drive a culture of high performance, innovation and accountability while maintaining operational excellence.Manage all talent onboard management & crew cycles in partnership with the HQ team.Coordinate with departments to develop and maintain a positive onboard employee relations strategy.Create initiatives that enhance the overall employee experience ensuring a positive and inclusive culture.Support ongoing and proactively assess and recommend new HR initiatives based upon vessel business need.
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Consultancy / Contract - People OperationsExecutive Hr Consultancy Jan 2024 - Dec 2024Setting the strategic vision for both the US & International People & Culture function by building a multifaceted People Operations department to support business needs. I serve as a trusted advisor and partner to the executive teams to ensure the organizations attracts, develops, and retains world-class talent focused on building incredible, customer-centric cultures. Responsibilities include develop and execute a comprehensive people strategy that aligns with our business objectives and values.I Implement workforce planning and succession planning strategies.Develop programs to measure and improve employee engagement and satisfaction.I manage the performance review process, ensuring it is consistent, transparent, and aligned with business goals.We handle employee relations, ensuring a harmonious workplace.Lead the HR team, encompassing talent acquisition, talent development, compensation and benefits, and HR operations.
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Chief People OfficerAlfa Step One Llc Oct 2022 - Dec 2023Create a world class people and talent strategy that aligns with the Vision, Mission, and Values/Behaviors throughout the company and drives a high-performance culture.Lead all aspects of the function including talent acquisition, onboarding, people operations, performance management, compensation & benefits, retention and more.Define, develop, and deploy a system for ongoing KPI measurement of employee engagement and driving proactive steps to increase employee engagement and retention.Create business-oriented policies and procedures for the human resources function that drive clarity and transparency for managers and employees.Provide active guidance and partnership to the Executive Team on human capital strategies. (Coaching & Mentoring)Provide HR guidance and leadership on special projects, HR KPI analytics & reporting, talent reviews, training, change management, organizational design, and diversity and inclusion.Scale the amazing company culture to maintain the extremely high employee satisfaction and retention rates as well as ensuring the team continues to live and breathe its key values.Develop innovative ways to drive employee engagement and build a vibrant and authentic culture that allows employees to collaborate, create value, and thrive across a distributed workforce.Serve as an active member of the Executive Leadership Team -
Global Vp, People OperationsFlash Global Oct 2020 - Sep 2022Parsippany, Nj, UsPrivate Equity: I led the multi-site Global People Operations team in providing executive level leadership and guidance to the organizations HR operations with global responsibility for setting, enforcing, and evaluating legally compliant human resources policies, procedures, best practices & identifying and implementing long-range strategic business partner & talent acquisition management goals, linked to corporate KPI's.Have oversight of all areas of the HR function including compensation, benefits, labor relations, compliance, talent acquisition/retention, and culture managementBuild out the HR infrastructure and structure the departmentDrive the implementation and or conversion of the full suite of HRIS, Bamboo/ADPPartner closely with the CFO to consolidate employee benefits and policiesDevelop and deploy the people and culture integration strategyWork and communicate across multi-state/site/functions to ensure HR objectives are in alignment with driving achievement of the overall global business objectives.Ensure compliance with employment, insurance, workers compensation, safety laws and regulations.Manage cost budgets in real-time and create visibility to the leadership teamParticipate in the annual budgeting processFunction as a liaison an advisor to the leadership team -
Svp, Human ResourcesDufry Group Apr 2012 - Sep 2020Basel, Basel Stadt, ChPublic Listed Company (Swiss Stock Exchange): I was assigned in 2012 to the Americas Home Office (LATAM, US & Caribbean) including the Group's Supply Chain/Logistics Distribution Center, the Legal COE & Cruise Services department & Colombian Emeralds International.As a member of the ELT, the HR department developed & directed the implementation of an integrated People & Culture Resources Strategy which was aligned with and supports the achievement of the Global Company Business Strategy, in order that HR played a proactive role in: Delighting Customers, Supporting Operational Efficiency, Growing Sales & Profitability. (EBITDA growth) -
Global Hr HeadDufry Group Sep 2009 - Apr 2012Basel, Basel Stadt, ChI provided expert knowledge in the human resources function initiates and led human resources strategy discussions and generated plans for implementation in accordance with Dufry's objectives. I applied knowledge of Dufry business strategies to proactively anticipate HR business needs based on industry trends. I provided strategic leadership and general direction to managers and staff. I led in establishing human resources strategic plans and objectives that had corporate-wide impact.
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Head Of Global L&DDufry Group Sep 2009 - Mar 2012Basel, Basel Stadt, ChJoint role with Global HR responsibilities : Learning & Development - Provided a framework to develop people through learning, coaching and education to enhance their skills, improve performance and job satisfaction. Provided Accredited Training to support the development of Management skills within the Business. Ensure learning & development activities support the Culture, Values and Strategy of the Dufry Group.
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International Hr ManagerMercury Engineering Oct 2008 - Sep 2009Dublin, Dublin, IePartnered with the newly created regional international H.R. team on the design, development and delivery of, Regional Recruitment & selection. Compensation and Benefit. Employee career training & development. Policies and Procedures / Company Handbook / Employee Relations. HR Management System & Data Management /Weekly and Monthly HR Reporting. -
Snr. Hr ConsultantHrm - Middle East Aug 2006 - Dec 2007Worked with 3 major Middle East Retail Companies as a Senior HR Support Consultant.Established department manpower, recruitment, induction, training & development, performance management and succession plans. Produced both company Handbook and H.R. Policies / Procedures in line with national legislation. Developed & executed HR Strategies in support of company objectives. Introduced a new Employee Engagement Strategy & H.R. employee charter.
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Group Training & Development ManagerAer Rianta International Cpt Sep 1996 - Jun 2006Dublin, Dublin, IeSemi-State: Reported to the General Manager - Human Resources, I co-ordinated & worked with senior management to identify Learning & Development business needs and managed the international retail management development programme within the company (Europe, North America, Middle/Far East & CIS). Reviewed staff experience & knowledge required by the organisation evolving markets, as input by the training strategy. Was a member of the ARI tender team, with particular responsibilities for HR planning and new business set up. Assisted with the development of a range of HR packages across all levels of the business, which are consistent with attracting and retaining candidates of the calibre required to drive the business forward. Established a HR & Training function in each business location to co-ordinate personnel & training procedures.
Marcus Griffin Skills
Marcus Griffin Education Details
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University Of LeicesterTraining & Hrm -
University Of LimerickHuman Resources Management & Training
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University Of West LondonMarketing & Business Management
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St. Columba'S College, Stranorlar, County Donegal, IrelandIrish Leaving Certificate
Frequently Asked Questions about Marcus Griffin
What company does Marcus Griffin work for?
Marcus Griffin works for Norwegian Cruise Line Holdings Ltd.
What is Marcus Griffin's role at the current company?
Marcus Griffin's current role is South Florida Business & Wealth Publications: Excellence in HR Nominee 2024 - Global HR Strategy | Executive & People Talent Operations | Performance Mangement | Employee & Culture Engagement.
What is Marcus Griffin's email address?
Marcus Griffin's email address is mg****@****bal.com
What is Marcus Griffin's direct phone number?
Marcus Griffin's direct phone number is +416126*****
What schools did Marcus Griffin attend?
Marcus Griffin attended University Of Leicester, University Of Limerick, University Of West London, St. Columba's College, Stranorlar, County Donegal, Ireland.
What are some of Marcus Griffin's interests?
Marcus Griffin has interest in History And Rugby, Environment, Current Affairs, Education.
What skills is Marcus Griffin known for?
Marcus Griffin has skills like Performance Management, Talent Management, Management, Succession Planning, Employee Relations, Change Management, Leadership, Organizational Development, Human Resources, Retail, Recruiting, Strategy.
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