Marcus Grove Email and Phone Number

Plans, resources and oversees training programs and activities within a senior executive organization. Leverages enterprise training directives, modernization efforts and existing capabilities to manage training platforms across 10+ states, servicing over 40k Soldiers annually. Coordinates initiatives amongst governmental agencies to fill resource and capability gaps. Provides creative solutions to complex, strategic problems.

Company Leader Development Course, 83rd U.S. Army Reserve Readiness Training Center- “Readiness Through Training.

G3 Operations Officer for the North Atlantic Division (NAD) with an assigned strength of over 3500 Soldiers, DA Civilians and Contractors; Manages and coordinates current operations processes and procedures. Responsible for the readiness of six Districts that support NORTHCOM, EUCOM, and AFRICOM. Tracks, manages, and implements OPORDS from higher headquarters and write, review, and publish OPORD, WARNO, and FRAGO to downtrace units. Responsible for providing guidance and professional support to subordinate units; make recommendations to superiors in the accomplishment of their duties in support of mission accomplishment; Serves as an Battle Captain for Readiness and Contingency Operations Office; tracks and manages Emergency Operations within AO that encompasses 13 Northeastern states and two territories. Track and manage SITREPs and CCIRs. Ensure readiness and manage of three Field Engineer Support Teams throughout the ARFORGEN cycle to support of overseas contingency operations.

Company Commander of a Combat Support Military Police Company, USAR.

- Commander of an Headquarters and Headquarters Company while deployed in support of Operation ENDURING FREEDOM ’13-’14. Responsible for the morale, well-being and operational control of 123 Soldiers, maintenance, accountability and serviceability of vehicles and equipment worth over 3.5 million dollars- Responsible for the medical, physical and mental readiness of 123 soldiers; achieved through planning and synchronizing with medical care providers, planning and sourcing of training with limited resources in Bagram, and conducting of briefing and sensing sessions to capture command climate- Conducting daily operational syncs with Command Teams and Staff identifying operational and personnel issues; creating personnel suspense, planning and delegating responsibilities for upcoming missions and tasking, and conducting After Action Reviews to sustain and improve the operational effectiveness- Directly responsible for the developmental counseling for all Soldiers in the Company to assess and develop goals for leadership development and future career positions in the United States Army

- Responsible for training, welfare and direct leadership of 48 soldiers. Executed training, planning and coordinating programs designed to achieve excellence and preparation for deployment and administrative support for both soldiers and their families- Conducted monthly counseling with soldiers to sustain and improve individual/group goals and tasks- Designed and manage numerous training events; conducted staff meetings and briefing sessions to refine and improvethe readiness of my soldiers

- Engaged existing customer base of assigned accounts throughout North and South America, Asia Pacific and Middle East territories. Utilized telephone and email conversations to cultivate and develop relations with customers and outside sales teams- Provided sales forecasting based off 150-200 active and expired accounts. Consistently achieved and at times overachieved quarterly quotas between $8-10 Million with limited opportunities for up-sells- Managed both internal and client CRM cloud with accurate notes and customer engagement notes to assist in a high in quarter closure rate- Engaged client finance and operations teams to establish work flows and better business practices to assist in the renewals process and effectiveness of renewals engagement