Marcus Gurley Email & Phone Number

North Bethesda, Md, Us

Analyze Purchase Orders to ensure certifications and other QC’s such as ITAR are correctly applied to the quote.Work with sales and engineering teams internally to ensure orders are on schedule.Knowledge of all manufacturing processes.Work with companies in different industries such as Aerospace, Medical, Automotive, and Telecommunications.

Harrogate, North Yorkshire, Gb

Maintain customer accounts and record account information.Oversee customer financial accounts and process customer adjustments.Make product recommendations or services to customers based on their needs and preferences.Oversee a team of customer service representatives and ensure they meet monthly quotas.Follow communication guidelines, policies and procedures.Upgrade and cancel customer accounts by customer request.Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints.Reach out to customers via email and telephone to verify account information.Ensure customers are satisfied with their purchases or service.Assist customers in placing orders, fulfilling refunds and handling exchanges.Oversee product recalls.Use sales computer technology to maintain customer records and orders.

Responsible for developing new business while maintaining and driving sales at accounts. The goal is to achieve efficient and profitable sales of the company’s products to targeted levels. Assist team to optimize existing and prospective strategic partnership and licensing opportunity. Establish and maintain strong relationships with existing and new partnerships. Interface with other departments as needed to drive business within partnerships and resolve any issues that may arise.

Columbus, Ga, Us

Allendale, Mi, Us