A member of the Senior Management Team reporting to the Commercial and Information Systems functions; ultimately responsible for the production of business critical data mining and extraction to enable company migration; key stakeholder and decision maker for all legacy data management; drive and deliver critical migration activity ensuring smooth and timely commercial day to day operations achieved; responsible for the daily support and maintenance of the business intelligence platform; liaising with external suppliers, customers and service providers and agreeing and maintaining the successful achievement of SLAs with internal departments and external retail groups and publisher clients.

Head of Business Intelligence (BI) and Commercial Data Management with a £250k staff budget, managing a team of eight analyst/developers and overseeing the flow of all sales, operational and financial reporting, KPIs and data outputs to internal and external customers, publishers and retailers. Key knowledge expert and project manager for the core system change program, assisting stakeholders to realise efficiencies in new platform specification and implementation; responsible for technology selection utilising Gartner, Industry Best Practice and managed vendor selection through RFI resulting in the creation of a scalable business critical business intelligence platform; primary contact for commercial data for major blue chip companies regarding information requirements; led regular internal and external review meetings, communicated feedback throughout the business to key stakeholders, ensured joint objectives were delivered and future requirements met; extensive industry representation on behalf of my employer including EDI & other e-business development, affidavit credit claims systems & centralised system auditing.

Advise and deliver practical and creative solutions for supply chain development, providing strategic systems and supporting the decision making process for internal and external customers.

The role focussed on the provision of data systems for internal and external customers to facilitate improved decision making.