Marcus Hood Email & Phone Number

Tokyo, Japan

Business ServicesImprove business services such as secretary services, mailbox services, drop shipment and freight forward services through technology.Add additional technology services to benefit Small/Medium size businessProvide IT Consulting for Computers, Infrastructure, Secure Networks and connectivityImproved the Marketing of the services offered through, web strategies, print ads and brochuresDeveloped server collocation service providing Space… Show more Business ServicesImprove business services such as secretary services, mailbox services, drop shipment and freight forward services through technology.Add additional technology services to benefit Small/Medium size businessProvide IT Consulting for Computers, Infrastructure, Secure Networks and connectivityImproved the Marketing of the services offered through, web strategies, print ads and brochuresDeveloped server collocation service providing Space, Security, and connectivity for mission critical business operations Show less

Audio Video Installation & Support Services Supported the growth of the business through project management, support and training Support Sales by demonstrating Audio Video equipment to various customers and resellersConduct training sessions for customers and resellersInstallation and hardware support to include head-end installation and calibration for Audio Video environmentsProject Management for US. Govt. Audio Video Installations

Social Network CompanyWorked closely with the executive team and stakeholders to create a vision for how technology will support strategic goals.Set technology directions and develop a plan that maps IT against commercial business requirements.Design Hardware Solution to support 1-2 million site visits and 350,000 users utilizing Audio and Video ContentIdentified and hired the right persons for IT as the business grewDirected development methodology… Show more Social Network CompanyWorked closely with the executive team and stakeholders to create a vision for how technology will support strategic goals.Set technology directions and develop a plan that maps IT against commercial business requirements.Design Hardware Solution to support 1-2 million site visits and 350,000 users utilizing Audio and Video ContentIdentified and hired the right persons for IT as the business grewDirected development methodology, project management, technology and team selectionManage programmers for site development and development milestones to insure project timelineDeveloped a plan to monitor site performance, traffic patterns, and user analytics on a daily basisPrepare budgets that take into account the total cost of implementing solutions Show less

Tokyo, Japan

Managed the Asian Pacific Information Technology Division. Oversee the technology necessary for the growth of the stores in Japan and Asia.Negotiate hardware purchases, network connectivity, and vendor management.Report back to Corporate CIO on budgets, successes and issues regarding new Tower Records stores in Asia• Developed an inventory system that saved 1.5 million dollars in the first month and 10 million dollars over 2.5 years • Responsible for the… Show more Managed the Asian Pacific Information Technology Division. Oversee the technology necessary for the growth of the stores in Japan and Asia.Negotiate hardware purchases, network connectivity, and vendor management.Report back to Corporate CIO on budgets, successes and issues regarding new Tower Records stores in Asia• Developed an inventory system that saved 1.5 million dollars in the first month and 10 million dollars over 2.5 years • Responsible for the coordination and implementation of software and hardware changes in the Asia Pacific region• Forecasted and managed a budget of 5-10 million dollars per year• Duties included Testing, training, hardware purchase, implementing software updates and assigning tasks• Maintained a 24/7 server environment supported by on call engineers.• Managed a staff of 20 in the Asia Pacific Region Show less