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Marcus Hou Email & Phone Number
Senior Manager Global Customer Operations
at
DHL Express
1 work email found
@dhl.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager Global Customer Operations
Location
Singapore, Singapore, Singapore
Company size
Who is Marcus Hou? Overview
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Quick answer
Marcus Hou is listed as Senior Manager Global Customer Operations at DHL Express, a company with 214156 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at dhl.com and a matched LinkedIn profile for Marcus Hou.
Marcus Hou previously worked as Senior Manager, BPO and Project Implementation, Service Logistics at Dhl Supply Chain and Senior Program Manager - Global Network Operations at Dhl Express. Marcus Hou holds Master Of Business Administration - Mba, Business Administration And Management, General from Murdoch University.
Company email context
Email format at DHL Express
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{first}.{last}@dhl.com
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Profile bio
About Marcus Hou
Experienced Senior Project Manager with a demonstrated history of working in the logistics and supply chain industry. Skilled in Retail, Pricing Strategy, Microsoft Access, Project Management, and Business Intelligence. Strong information technology professional with a Bachelor of Computing focused in Project Management.
Listed skills include Business Analysis, Project Planning, Access, Microsoft Excel, and 7 others.
Current workplace
Marcus Hou's current company
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Dhl Express
7 roles · 23 years
Marcus Hou work experience
A career timeline built from the work history available for this profile.
Senior Manager Global Customer Operations
Current
Aug 2024 - Present
Senior Manager, Bpo And Project Implementation, Service Logistics
- Senior Project Manager for DHL Supply Chain, Spare Parts Logistics Projects- Direct contact with global customers during customer onboard projects. Example of customers Lenovo, Philips Medical, ACCURAY, CISCO, HPi- Managing teams across various workstreams, Commercial, Operations, IT, Business Solutions and Key Account to successfully implement.
Sep 2019 - Aug 2024
Senior Program Manager - Global Network Operations
Leading the Global Address Management Digitalisation program, I am responsible for delivering the Global solution for Address Management in DHL. This includes projects to deliver API gateway for deriving of address location for any given address, API gateway for address autocomplete to prefill and validate addresses, and an address cleansing UI. The APIs.
Jan 2017 - Sep 2019
Manager - Global Pricing Processes And Systems
- Project Manager for Global Pricing Business Intelligence system (G-SMART). Used globally for reports, analysis and scorecards- Set up KPIs business rules and scorecard for Global Pricing compliance- Produces scorecard for Global Pricing- Project manager for global ecom tools for spot rates shipment G-SRT (global spot rate tool), handling full life cycle.
Dec 2010 - Jan 2017
Category Support Manager
-Creation/Overhaul of new and existing reports used in company-Supermarket Retail Category Analysis-Advertisement performance (revenue and profit) monitoring-Store performance (revenue and profit) monitoring for NTUC Fairprice Supermarket and Finest-Category Monitoring (revenue and profit) and recommendations-New store planning for category flow-Liaising.
Jul 2007 - Nov 2010
Regional Operations Performance Analyst
-Providing Analysis and Reporting for Transit Time Performance-Data management and analysis-Automation and creating new reports for management decision-Monitoring of transit time for new launched flight-Root cause analysis for transit time failure-Participating in software development in terms of UAT, requirement gathering -Mentoring/Training Asia Pacific.
2003 - 2007
~4 yrs
Team & coworkers
Colleagues at DHL Express
Other employees you can reach at dhl.com. View company contacts for 214156 employees →
LG
Leonard Gretz
Colleague at Dhl ExpressCologne, North Rhine-Westphalia, Germany, Germany
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BL
Bruno Lima Da Silva
Colleague at Dhl ExpressSão José Dos Campos, São Paulo, Brazil, Brazil
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NM
Neil Miles
Colleague at Dhl ExpressSwindon, England, United Kingdom, United Kingdom
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SP
Silvia Pevarello
Colleague at Dhl ExpressVeneto, Italy, Italy
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JK
Justyna Kamila Siciarek
Colleague at Dhl ExpressGmina Szczytniki, Wielkopolskie, Poland, Poland
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IB
Ishan Bhardwaj
Colleague at Dhl ExpressJalandhar, Punjab, India, India
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JP
Joe Poon
Colleague at Dhl ExpressHong Kong SAR, Hong Kong
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JJ
Juan José Crespo Tirado
Colleague at Dhl ExpressGreater Valencia Metropolitan Area, Spain
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WM
Wayne Mathias
Colleague at Dhl ExpressSaint Lucia, Saint Lucia
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PE
Patrick Edwards
Colleague at Dhl ExpressGreater Coventry Area, United Kingdom
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Leonard Gretz
Colleague at Dhl ExpressCologne, North Rhine-Westphalia, Germany, Germany
View →
BL
Bruno Lima Da Silva
Colleague at Dhl ExpressSão José Dos Campos, São Paulo, Brazil, Brazil
View →
NM
Neil Miles
Colleague at Dhl ExpressSwindon, England, United Kingdom, United Kingdom
View →
SP
Silvia Pevarello
Colleague at Dhl ExpressVeneto, Italy, Italy
View →
JK
Justyna Kamila Siciarek
Colleague at Dhl ExpressGmina Szczytniki, Wielkopolskie, Poland, Poland
View →
IB
Ishan Bhardwaj
Colleague at Dhl ExpressJalandhar, Punjab, India, India
View →
JP
Joe Poon
Colleague at Dhl ExpressHong Kong SAR, Hong Kong
View →
JJ
Juan José Crespo Tirado
Colleague at Dhl ExpressGreater Valencia Metropolitan Area, Spain
View →
WM
Wayne Mathias
Colleague at Dhl ExpressSaint Lucia, Saint Lucia
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PE
Patrick Edwards
Colleague at Dhl ExpressGreater Coventry Area, United Kingdom
View →
2 education records
Marcus Hou education
Master Of Business Administration - Mba, Business Administration And Management, General
Bachelor Of Computing, Programming
FAQ
Frequently asked questions about Marcus Hou
Quick answers generated from the profile data available on this page.
What company does Marcus Hou work for?
Marcus Hou works for DHL Express.
What is Marcus Hou's role at DHL Express?
Marcus Hou is listed as Senior Manager Global Customer Operations at DHL Express.
What is Marcus Hou's email address?
AeroLeads has found 1 work email signal at @dhl.com for Marcus Hou at DHL Express.
Where is Marcus Hou based?
Marcus Hou is based in Singapore, Singapore, Singapore while working with DHL Express.
What companies has Marcus Hou worked for?
Marcus Hou has worked for Dhl Express, Dhl Supply Chain, and Ntuc Fairprice Co-Operative Ltd.
Who are Marcus Hou's colleagues at DHL Express?
Marcus Hou's colleagues at DHL Express include Leonard Gretz, Bruno Lima Da Silva, Neil Miles, Silvia Pevarello, and Justyna Kamila Siciarek.
How can I contact Marcus Hou?
You can use AeroLeads to view verified contact signals for Marcus Hou at DHL Express, including work email, phone, and LinkedIn data when available.
What schools did Marcus Hou attend?
Marcus Hou holds Master Of Business Administration - Mba, Business Administration And Management, General from Murdoch University.
What skills is Marcus Hou known for?
Marcus Hou is listed with skills including Business Analysis, Project Planning, Access, Microsoft Excel, Performance Reporting, Reporting And Analysis, Pricing, and Project Management.
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