Marcus Hudson Email & Phone Number

Round Rock, Texas, Us

Responsible for partnering with the hiring teams to define and implement hiring strategies. Driving the process from end to end filling clients open positions and improving the overall process. Primary experience in recruiting sales and marketing. Leading vendor management engagements and relationships.

Atlanta, Ga, Us

Develop client and prospects relationships through regular contact and personal visits offering consultative solutions of staffing needs. Coordinate and encourage cost effective and efficient recruiting efforts to maximize available talent in conjunction with current and projected client needs. Create profitable department operations through effective communication with management and staff. Maintain effective gross profit strategies, business projections and expense control. Enhance the visibility of Corestaff Services in the business community through involvement in networking and business associations. Provide leadership and professional etiquette through all activities and communication with peers, business professionals and all other community contacts. Maintain a high sense of urgency in business development, customer service, problem resolution, safety and all other matters having an impact on the department and company. Participate in recruiting, interviewing and selection of additional or replacement of team members.

•Building and maintaining relationships with clients and key personnel within customer companies.•Conducting business reviews to ensure clients are satisfied with their products and services.•Alerting the sales team to opportunities for further sales within key clients.•Letting customers know about other products the company offers.•Attending meetings with clients to build relationships with existing accounts.•Achieving client relationship targets and KPI’s as set by the Head of Sales.•Working closely with Account Managers and Sales Consultants.•Escalating and resolving areas of concern as raised by clients.•Carrying out client satisfaction surveys and reviews.•Monitoring company performance against service level agreements and flagging potential issues.•Updating the CRM and ensuring account managers are aware of changes within clients.•Passing leads to the sales team and following up on progress.•Liaising with internal departments to ensure client needs are fulfilled effectively.Background of the Client Relationship Manager•Strong interpersonal skills and an ability to build rapport with customers.•Previous sales experience and an organised approach to work.•Hardworking with a strong work ethic.•Previous experience working as a client relationship manager or a track record of managing client relationships.

•Update current and design new recruiting procedures (e.g. job application and onboarding processes)•Supervise the recruiting team and report on its performance•Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)•Implement new sourcing methods (e.g. social recruiting and Boolean searches)•Review recruitment software and suggest the best option for company needs•Research and choose job advertising options•Advise hiring managers on interviewing techniques•Recommend ways to improve our employer brand•Coordinate with department managers to forecast future hiring needs•Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations•Participate in job fairs and career events•Build the company’s professional network through relationships with HR professionals, colleges and other partners•Hands-on experience with Applicant Tracking Systems and HR databases•Knowledge of labor legislation•Experience with (phone and in-person) interviews, candidate screening and evaluation•Familiarity with social media and other professional networks (like GitHub)•Excellent verbal and written communication and team management skills•Strong decision-making skills