Marcus Hurd Email & Phone Number

Alsip, Illinois, United States

Oak Lawn, Illinois, United States

Ensure consistent execution of inventory workflow processes, helping associates with standard operating procedures• Act as a floor leader for associate questions and customer escalations• Support associate onboarding and provide ongoing process training as needed• Contribute to continuous improvement by identifying and communicating barriers to success• Work with a manager to maintain the high quality and safety standards• Troubleshoot customer issues, modeling desired behavior for the team and escalating to a manager as needed• Receive, stock, and replenish product• Use systems to scan, process, and count inventory• Operate point-of-sale (POS) systems and handle cash• Maintain cleanliness of the work environment• Perform additional duties as assigned

Chicago, Illinois

Receive, stock, and replenish product• Adhere to high safety and quality standards• Utilize inventory management systems to scan, process, and count product• Identify and communicate barriers to completing assigned tasks• Follow standard processes and identify opportunities for improvements• Work independently and in a team environment• Keep the store as clean and beautiful as it was on Day 1• Perform additional duties as assigned• Deliver excellent customer service acting with a customer-first mindset• Adhere to and maintain regular and punctual attendance• Problem solve issues in

Perform data entry to include inputting and updating of training rosters.• Develop, deliver and assess a multitude of training classes for both new and seasoned employees.• Support Ambassadors in their roles in delivering training and coaching Associates.• Assist in evaluating and monitoring training efforts throughout the FC.• Provide administrative support to Human Resources, including roster generation, sign making, etc.

Greater Chicago Area

Proficient in YMS, SSP, DMS• Solve cases involving issues with freight• Ability to supervise up to 45 employees• Control aspects of getting trailers loaded and departed• Inputted data that was collected to ensure accurate and efficient information that had positive impact on downstream customers• Trained 3 AM and over 25 AA and PA associates Ship Clerk role•​Providing vacation coverage for Area Managers.•​Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties

Mokena, Illinois

Inventory ReceiveStockCashier

Elwood, Illinois

• Prepare dock for work• Inputted data that was collected to ensure accurate and efficient information that had positive impact on downstream customers• Load, order, and ship trailers• Close out dock after shift is done• Supervise up to 60 associates