Marcus Hurd Email & Phone Number

Alsip, Illinois, United States

Oak Lawn, Illinois, United States

• Ensure consistent execution of inventory workflow processes, helping associates with standard operating procedures
• Act as a floor leader for associate questions and customer escalations
• Support associate onboarding and provide ongoing process training as needed
• Contribute to continuous improvement by identifying and communicating barriers to success
• Work with a manager to maintain the high quality and safety standards
• Troubleshoot customer issues, modeling desired behavior for the team and escalating to a manager as needed

Chicago, Illinois

• Receive, stock, and replenish product
• Adhere to high safety and quality standards
• Utilize inventory management systems to scan, process, and count product
• Identify and communicate barriers to completing assigned tasks
• Follow standard processes and identify opportunities for improvements
• Work independently and in a team environment

• Perform data entry to include inputting and updating of training rosters.
• Develop, deliver and assess a multitude of training classes for both new and seasoned employees.
• Support Ambassadors in their roles in delivering training and coaching Associates.
• Assist in evaluating and monitoring training efforts throughout the FC.
• Provide administrative support to Human Resources, including roster generation, sign making, etc.

Greater Chicago Area

• Proficient in YMS, SSP, DMS
• Solve cases involving issues with freight
• Ability to supervise up to 45 employees
• Control aspects of getting trailers loaded and departed
• Inputted data that was collected to ensure accurate and efficient information that had positive impact on downstream customers
• Trained 3 AM and over 25 AA and PA associates Ship Clerk role

Mokena, Illinois

Inventory ReceiveStockCashier

Elwood, Illinois

• Prepare dock for work
• Inputted data that was collected to ensure accurate and efficient information that had positive impact on downstream customers
• Load, order, and ship trailers
• Close out dock after shift is done
• Supervise up to 60 associates