Marcus J. Schaefer Email and Phone Number

Risk / Security minded self-starter with a positive, analytical, can-do attitude who is driven to learn, improve and succeed in any field.Almost 20 years experience in the merchant credit card processing industry helping control losses and keeping them below the industry average.Created the bankcard Credit Policy to be followed by Underwriting and Sales.Created the merchant Security department policies and procedures.Created the Collections Department policies and procedures. Regularly identified fraud merchant applications, credit card transactions, sales representatives, and other discrepancies. Extensive experience with handling customer service issues including rectifying statements, fraud control and rectifying collections. Creating, balancing and managing the monthly loss report.