Marcus Jay Soller Email & Phone Number

San Jose, Ca, Us

- Greeted customers daily and communicated updates between them and mechanics. Resolved complaints and achieved a 95% customer satisfaction rate, leading to a 15% increase in repeat customers in six months.- Scheduled over 50 vehicle repair appointments each week and followed up with customers. This resulted in a 20% rise in positive feedback and a 30% boost in customer loyalty over the year.- Managed records for more than 5,000 customers, including vehicle info and service histories. Organized shop documents like insurance claims, improving service efficiency by 25% and reducing errors.

Moraga, Ca, Us

- Increased applicant inquiries by 30% through targeted recruitment campaigns using digital outreach and events.- Improved diversity in applicants by 40% through collaboration with campus and external partners.- Engaged with over 3,000 prospective students and families at college fairs and virtual events.

Moraga, Ca, Us

- Develop and implement a comprehensive social media strategy to engage with student-athletes, promote our club sports programs, and increase community engagement.- Monitor social media channels for feedback and respond promptly to inquiries and comments.- Collaborate with other club sports office staff members, coaches, and student-athletes to develop social media content that aligns with our branding and messaging.

Moraga, Ca, Us

- Created a webpage for live streaming and game statistics, boosting user engagement by 40%.- Worked effectively with a team of 10, improving project completion timelines by 15%.- Provided support to club sports teams, enhancing their efficiency and satisfaction by 20%.

Moraga, Ca, Us

Managing over the official Saint Mary's College of California Campus Recreation and Intramural Sports Instagrams.- publicized major events which increased social media interaction- rebranded Saint Mary's Campus Recreaction (JARC) - create posters and flyers that were posted around the facility- reached close to 10,000 more accounts within a 3 month period - increased engagement by 31.3%

Coraopolis, Pa, Us

- Maintained a clean and organized inventory, curating displays that increased seasonal clothing sales by 25%.- Processed daily sales of $1,500, contributing to a 20% overall revenue increase.- Managed POS transactions, ensuring seamless and accurate cash flow with a 99% transaction accuracy rate.

Master Of Arts - Ma, Communication And Media Studies

Communications, Ba - Minor, Digital Studies, Marketing/Marketing Management, General

High School Diploma, High School/Secondary Diplomas And Certificates