Marcus K. Nelson Email & Phone Number

As a Field Service Manager, I manage all of the operations work force at the office level in the assigned area. Ensuring work is of the highest quality and all operational performance metrics are met or exceeded

Suwanee Ga

Completed standard satellite system installation in residential customer’s homes and commercial sites • Trained entry level technicians to complete proper installations• Interacted daily with managers to meet productivity goals and daily technical expectations• Served as “acting manager” during managerial absences • Acted as liaison between management and employees to resolve technical and personal issues • Completed and maintain installation of Dish Satellite Systems on an average of 35-40 jobs monthly• Reconciled daily inventory on a value of $10,000 per van• Tested and installed systems to ensure compliance with government and corporate standards• Completed daily/night reports

Compiles information that documents the quantity and type of equipment, merchandise, and supplies stocked in warehouse. Received and recorded distributed merchandise information at the local level, and maintained an accurate physical count of merchandise while verified product usage and returned defective merchandise to vendors.