Marcus Kerr Email & Phone Number

Fort Worth, Tx, Us

Fort Worth, Tx, Us

Fort Worth, Tx, Us

I lead the District's Technology Strategy Implementation efforts and its Project and Portfolio Management Office (PPMO), championing the strategic alignment, governance, and delivery of our extensive project portfolio. My role encompasses a full range of project management services, from initiation and planning to execution and closure.Key Responsibilities:Ensure seamless strategic alignment and governance of all projects within the portfolio.Evaluate, prioritize, and plan projects to optimize resource allocation and achieve success.Develop and maintain a robust project management infrastructure, providing essential consulting services.Implement best practices and standards, manage institutional knowledge, and ensure stellar portfolio performance.Drive strategy implementation to fruition through meticulous project delivery.Facilitate governance structures, manage budgets effectively, and deliver impactful presentations to various stakeholders.Leadership & Development:Supervise and mentor a team of project management experts, fostering a culture of excellence and continuous improvement.Engage with external organizations to enhance my knowledge and contribute to the field.Uphold and promote the College's values and mission in every aspect of my work.In this role, I am dedicated to driving excellence in project delivery, ensuring financial stewardship, and enhancing the impact of our institutional initiatives. My commitment to leadership, strategic foresight, and unwavering dedication to our values and mission, propels our projects and teams forward.

Irving, Texas, Us

In my role as a strategic IT leader, I spearheaded our digital transformation initiative and shaped our technological direction, ensuring agility and forward-thinking design. I collaborated closely with AARC leadership, internal teams, and external stakeholders to pinpoint crucial technology strategies, enhancing system efficiency, propelling growth, and delivering cost-efficient solutions.Responsibilities:Directed the computing infrastructure’s design, planning, implementation, and maintenance, supporting operations and business applications.Managed a diverse IT application portfolio across various platforms, handling procurement, licensing, contracts, and integrations.Ensured comprehensive oversight of IT projects, guaranteeing proper planning, resourcing, monitoring, and clear communication.Led a top-tier IT team, fostering a culture of innovation, transparency, and accountability.Leadership and Development:Attracted, developed, and retained IT talent, fostering a learning-oriented environment.Articulated a clear strategic vision for technology, aligning IT initiatives with business objectives to optimize performance.Built trust and collaborative relationships across the organization and with third-party vendors.Financial and Operational Management:Oversaw the IT budget, ensuring fiscal discipline and organizational alignment.Managed IT purchases and expense allocations effectively, collaborating with business leaders to manage costs.Selected and managed relationships with IT service vendors, ensuring optimal value.Upheld IT policies and procedures, ensuring compliance, and implemented security measures to protect corporate data and mitigate cybersecurity risks.I was dedicated to aligning technology with strategic business goals, driving operational excellence, and fostering innovation in our IT operations.

Columbus, Ohio, Us

I provided vision and leadership to the Courseware and Training Products (CTP) division, steering a global team comprised of software developers, system administrators, courseware developers, product designers, technical writers, instructional designers, multimedia specialists, and technology support personnel.Responsibilities:Developed, implemented, and managed business strategies and operating models across various departments including Product Design & Innovation, Application Development & Operations, Systems Administration, and more.Ensured seamless collaboration with all company divisions, aligning CTP division goals and projects with the company’s mission and broader business objectives.Leadership and Development:Inspired and led a diverse and talented team, fostering a culture of innovation, excellence, and continuous learning.Facilitated cross-divisional cooperation, ensuring alignment of CTP division activities with overall company goals.Strategic Innovation:Integrated industry-leading technologies, cloud-based tools, innovative curriculum strategies, and client experience management strategies into the division’s roadmap and business activities.Delivered exceptional product support services to both domestic and international clients, enhancing client satisfaction and division reputation.Throughout my tenure, I was committed to driving excellence, innovation, and strategic alignment within the CTP division, ensuring our contributions significantly supported the company's long-term vision and immediate business needs.

Fort Worth, Tx, Us

I provided vision, leadership, and comprehensive oversight for the University's extensive IT services portfolio, encompassing technological infrastructure, IT service desk, network systems, collaboration tools, enterprise applications, classroom technologies, cybersecurity, and more.Key Responsibilities:Managed policies, processes, and resources crucial for the optimal functioning of the University’s IT services.Led initiatives to enhance wired and wireless networks, telecommunications, servers, cloud-based solutions, and other key IT services.Leadership and Development:Directed the Office of Information Technology’s strategic goals and initiatives, aligning them with the University’s broader objectives.Developed and implemented a curriculum, training, and mentoring program to bolster employee competencies and support succession planning.Strategic Management:Established and drove IT management practices with a focus on high-impact customer processes, ensuring top-tier service delivery.Developed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and robust monitoring systems to track and report department performance against targets.Operational Excellence:Oversaw the continuity of IT services, disaster recovery planning, IT monitoring, reporting, and enterprise data management services.Ensured the implementation of effective business intelligence, operational reporting, and cybersecurity measures to safeguard University assets and data.In this role, I was dedicated to uplifting the University’s IT capabilities, ensuring strategic alignment, operational excellence, and the continuous development of our IT workforce to meet future challenges.

Fort Worth, Tx, Us

I led the Center for Excellence in Teaching & Learning (CETL), Technology Help Desk, Academic Technology Services, and Web Services departments, enhancing academic and technological support throughout the university.Key Responsibilities:Evaluated training needs, enriching faculty programs and aligning them with accreditation and program changes.Conducted ongoing technical training and professional development for faculty and academic staff.Collaborated with Provost and Deans to identify training needs, improving program effectiveness based on feedback.Leadership:Implemented diverse training methods, optimizing program delivery through workshops, classes, and conferences.Developed training manuals, visual aids, and educational materials to support faculty development.Operational Excellence:Supported faculty and departments in creating quality, cost-effective online and blended courses.Directed the Technology Help Desk and Deskside Support, ensuring responsive and reliable tech services.Technology and Innovation:Managed website development, guaranteeing reliable access to academic and administrative services.Oversaw instructional design, course development, web development, help desk, and multimedia support, maintaining best practices across all areas.In this role, I was committed to integrating technology with teaching and learning, uplifting the academic experience, and supporting the university’s educational excellence.

Fort Worth, Tx, Us

I was responsible for managing the project intake process, ensuring that all initiatives were in alignment with the university's strategic priorities. I oversaw project management governance and ensured the effective delivery of technology solutions.Key Responsibilities:Coordinated the development and implementation of the University Technology Strategic Plan, ensuring a coherent and strategic approach to technology across the institution.Provided guidance on technology strategic planning and implementation for each administrative department and academic school, helping to align technology initiatives with broader institutional goals.Project Management:Planned, chartered, and managed a range of technology projects, ensuring they were delivered on time and within scope.Promoted the use of technology across the university, providing training and support to employees to enhance their digital literacy and proficiency.Advisory and Collaboration:Advised university administration on best practices for technology use, ensuring that the institution’s technology strategy was robust and forward-thinking.Worked closely with academic, student support, and administrative departments, ensuring that their technology needs were understood and addressed.Research and Analysis:Conducted research on technology-related developments, best practices, and trends in higher education, helping the university to stay ahead of the curve.Identified and established mechanisms to report on performance against key performance indicators and service level agreements, ensuring transparency and accountability in technology service delivery.In this role, I played a key part in shaping the university's approach to technology, ensuring that it was strategic, effective, and aligned with our overarching goals.

Fort Worth, Tx, Us

I took a leading role in advocating for faculty development in distance education and the integration of technology in teaching. My responsibilities included assisting faculty in creating online and hybrid courses, ensuring they were proficient in using educational technology.Key Accomplishments:Acted as tier 2 technology support for Learning Management System issues, efficiently responding to help desk calls and resolving complex queries.Provided comprehensive oversight for faculty training programs, emphasizing instructional design, distance education course development, and the effective use of technology in various learning environments.Training and Support:Guided faculty through the principles of instructional design and the implementation of distance education courses, enhancing both face-to-face and online learning experiences.Played a crucial role in supporting faculty in their transition to and adoption of digital teaching tools and methodologies.Strategic Analysis:Conducted market analyses to identify promising opportunities for the university to expand its presence in the distance education marketplace.Throughout my time in this role, I was dedicated to enhancing the university’s distance education offerings and supporting faculty in their use of technology, contributing to an enriched learning experience for students.

In my role as an Instructional Designer, I led the planning and production of designs for various instructional materials, ensuring their educational effectiveness and alignment with learning objectives.Key Responsibilities:Upheld the instructional integrity of course development projects, employing systematic design principles and crafting clear and concise scripts, narratives, and storyboards.Conducted learning needs analyses to guarantee the relevancy and appropriateness of online instructional materials, tailoring content to meet diverse learning needs.Content Development and Management:Mapped course content to learning objectives and aligned test items with content, creating modular and reusable learning objects for enhanced instructional efficiency.Collaborated closely with various project stakeholders, ensuring consistent communication and alignment of goals and objectives throughout the development process.Through my dedication and attention to detail, I contributed to the creation of high-quality instructional materials, facilitating effective learning experiences and supporting various company’s educational goals.

Stephenville, Tx, Us

I spearheaded the development and implementation of the Technology Plan for the College of Education, ensuring all technological needs of faculty, staff, and students were met efficiently.Key Accomplishments:Responded to help desk inquiries and provided deskside technology support, resolving issues promptly and maintaining high levels of user satisfaction.Maintained an accurate and updated inventory of the college’s technology equipment, ensuring optimal performance and availability.Technology Management:Managed the procurement, installation, maintenance, and support of technology equipment, playing a crucial role in the College of Education’s technological infrastructure.Conducted all desktop imaging, and handled adds, moves, and changes within the college, ensuring seamless operations and minimal downtime.Project Execution and Teaching:Led projects aimed at achieving the goals outlined in the Technology Plan, demonstrating strong project management skills.Designed, developed, managed, and taught lab sections covering educational technology theory and applications, enriching students’ learning experience.Web Development and Professional Development:Developed and maintained websites for the College of Education, enhancing online presence and accessibility.Provided technology-related professional development for faculty, bolstering the integration of technology in teaching and learning processes.Leadership:Hired and managed teaching assistants, fostering a collaborative and effective working environment.In this role, I was committed to enhancing the technological capabilities of the College of Education, providing robust support, and facilitating professional development in educational technology.

Science Teacher and Head Coach

Bachelor'S Degree

Master Of Education - Med, Educational Technology