Marcus Kilpatrick Email & Phone Number

Jacksonville Beach, Fl, Us

Jacksonville, Florida

Jacksonville, Florida

Jacksonville, Florida Area

Create and maintain a images for use across the company and maintain SCCM. Utilize SCCM to remotely install software. Maintain system images virtual environment via Citrix Provisioning Services Console. Maintain Active Directory Structure. Maintain MS Windows Updates utilizing WSUS. Maintain Faronics Deep Freeze desktop management console. Troubleshoot network connectivity problems. Assist with network upgrades installing and programming switches. Setup and install Dell PowerEdge Servers with… Show more Create and maintain a images for use across the company and maintain SCCM. Utilize SCCM to remotely install software. Maintain system images virtual environment via Citrix Provisioning Services Console. Maintain Active Directory Structure. Maintain MS Windows Updates utilizing WSUS. Maintain Faronics Deep Freeze desktop management console. Troubleshoot network connectivity problems. Assist with network upgrades installing and programming switches. Setup and install Dell PowerEdge Servers with Windows Server 2012. Monitor network using PRTG and Solarwinds. Monitor Antivirus Software (ESET & SCEP) and remediate issued found. Monitor and modify security rules on Palo Alto Firewall. Work in collaboration with multiple vendors to resolve technical issues, hardware replacement, and software updates. Show less

Jacksonville Beach, Florida

Provide network installation and design for AT&T IP based products for residential / commercial buildings. Perform maintenance for AT&T IP based network hardware and software. Analyze and isolate network facilities issues from VRAD to the premise.

Jacksonville, Florida Area

Provide desktop support for Microsoft Windows, Apple OS and Network Printers. Configure, install, and support desktop computers, laptop computers, handheld devices, printers, monitors, portable data storage devices, and other general peripherals. Relocate IT equipment including desktop computers, printers, monitors, portable data storage devices, and other general peripherals.Configure IT devices for secure operation, including installation of security software, software updates, and other… Show more Provide desktop support for Microsoft Windows, Apple OS and Network Printers. Configure, install, and support desktop computers, laptop computers, handheld devices, printers, monitors, portable data storage devices, and other general peripherals. Relocate IT equipment including desktop computers, printers, monitors, portable data storage devices, and other general peripherals.Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required. Connect and configure IT devices to use computer networks. Diagnose hardware and software failures, communicate the remediation plans to users, and provide status updates. Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management. Provide virtual assistance sessions such as Windows Remote Assistance and Apple Remote Desktop. Setup, transfer and add new telephone extensions and maintain digital phone system as ensured the user are properly configured in ACD and the historical reporting software. Show less

Jacksonville, Florida Area

Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Respond to telephone calls, email, and personnel requests for technical support. Document, track, and monitor the problem to ensure a timely resolution. Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals. Document, maintain, upgrade or replaces hardware and software systems. Support and maintain user account information including rights… Show more Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Respond to telephone calls, email, and personnel requests for technical support. Document, track, and monitor the problem to ensure a timely resolution. Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals. Document, maintain, upgrade or replaces hardware and software systems. Support and maintain user account information including rights, security and systems groups in Active Directory. Show less

Associate Of Science (As), Information Technology

Associate Of Arts (Aa)