• Costumer care and acquisition• First point of contact for national authorities and railway undertakings • Fleet management of on-track-machines • Planning and monitoring maintenance intervals for customer vehicles• Issuing return to operation-certificates after maintenance• Checking maintenance documents and release to service-certificates for completeness and plausibility• Creating maintenance guidelines in accordance with the ECM regulation (EU) 2019/779• Creating maintenance checklists in accordance with manufacturer requirements and ECM regulation (EU) 2019/779• Authorising and monitoring maintenance providers, as part of our supplier management• Conducting audits at our customers' sites to verify compliance with the ECM regulation• Training on ECM relevant topics • Deputy Quality Manager ISO 9001• Spare parts sales

• Critical working through request specifications• Development of technical and commercial solutions and proposals• Prepare clarifications and communicate them to the costumer• Obtaining offers from sub-suppliers• Maintaining data of costumers and offers via ERP-system• Independent research of country and costumer specification standards and regulations • Taking on marketing tasks in the team • Support to project management and validation team• Participation in kick-off meetings and costumer visits• Carry out costumer analyzes and surveys• Initiation of corrective measures• Maintaining the costumer relationship • Acquiring new customers

service engineer for slag pot carriers, special material handling vehicles and railway cranes worldwide • Hand over new machines• Operator- and maintenance staff training• Creation of training documentation• Supervison of costumer staff • Repairing (electric, hydraulic, mechanic)• Installation and commissioning• Diagnostic inspection and troubleshooting (electric, hydraulic, mechanic)• Ascertainment of damage• Preparation of spare part offer's

• Troubleshooting• Maintenance• Repairing• Breakdown service