An accomplished, detail-oriented Manager demonstrating year-over-year improvements in sales and marketing efforts, operational initiatives, revenue generation, customer service ratings and team productivity. Strategic leader with excellent analytical, organizational, communication, team building and planning skills. Maintains an uncompromising focus on high-quality standards and bottom-line profit improvements, exceeding quota by up to 307% for leading institutions such as SunTrust Bank, Inc. and Wells Fargo. Excel at turning under-producing individuals into teams that work efficiently and exceed all expectations. Exceptional academic qualifications, including a forthcoming Master of Science in Management with a concentration in Organizational Leadership and Change Management from Colorado Tech University. SELECTED HIGHLIGHTS- Recipient of multiple prestigious accolades at SunTrust Bank, Inc., including 2 Performance Excellence Awards.- Received coveted 2013 Accelerate Top Performer Award for the Atlanta Division, 2012 11 Ways To WOW Top Service Award, and the 2012 Top Sales Award (230% of all metrics) at Wells Fargo Bank, N.A.- Chosen to attend exclusive Market Development Program after demonstrating record-breaking achievements, including $10.4M in loan volume and $17.4M in new deposits in 2016.- Selected to serve as Interim Store and Service Manager for Q1 2013 after receiving multiple accolades for service and performance, and ranked No. 1 on Store Motivator Report.- Orchestrated South Fulton/West DeKalb (Atlanta) teammate development via new hire onboarding process, and implemented new training methods to secure 307% of quota in only 8 months for FY 2015.