Marcus Lemon Email & Phone Number

Alexandria, VA, US

Farmington Hills, MI, US

Deployed current up to date software to all systems in an enterprise environment supporting over 2500endpoints. Worked directly with the cyber team to ensure all applications and operating systems on thenetwork are current to protect against vulnerabilities. Used Nessus tools to scan all endpoints to ensureupdates have cleared any potential.

Herndon, VA, US

Mclean, VA, US

Provides technical assistance and training to system users. Responds to users' requests for assistance by phone, in person, and online Load and configure operating systems and applications. Document system performance, bugs, debugging, and program requirements. Follow up with customers to ensure resolution and close out incidents in the tracking system..

Dallas, Texas, US

Los Angeles, California, US

Arlington, VA, US

Served as the sole IT crisis responder. Ensured that systems and networks are effectively monitored and performing at optimal levels. Carried out IT projects directed by senior staff. Set up and managed PC, Mac, mobile devices, software, and basic network support. Maintain and troubleshoots all communication systems including computer, telephone, and.

Washington, DC, US

Teaching children aged 5 to13 the fundamentals and skills of basketball through practice drills and games. Created strategies to have camp sold out and become one of the most rewarding camps for the youth in inner city DC. Supervised over 10 coaches and over 35 campers, while keeping a safe and fun environment.

Set up new user accounts in Active Directory, also set up phone systems, as well as terminate former employee’s user accounts. Support remote users and associated internet connectivity. Responsible for setting up new employee’s Microsoft outlook and exchange profiles. Also, helped company move from paper documentation to Therap application, to electronic.

Dumfries, Virginia, US