Marcus Lin Email & Phone Number

Customer Service Centre- Provide technical support for Trent engine operation, maintenance and repair for Asia Pacific & Greater China customers.- Lead safety and reliability investigations of service events (e.g. 8D, RCA, FMECA etc.).- Author and approve Technical Documentation in support of engine programs, within Design requirements and Regulatory Authority Directives under Part 145.- Identify and improve interface management information, tools and techniques between Regional, Project and Service teams.- Establish close collaboration with various Rolls-Royce functions and customers to provide targeted Cost Reduction Projects and Design Changes based on service experience and customer requirements in the Asia Pacific & Greater China region.- Project manage multiple critical failure investigations.

North East, Singapore

Seletar Assembly and Test Unit- Delegated Technical Authority for Rolls-Royce Engine Test procedures and performance certification under Part 21 and Repeat Non-Conformance Authority for Test Concessions and Deviation Permits.- Lead and train a 24/7 operational engineering team to support New Production Engine testing.- Govern and author Test Procedures (Special Test Instructions, Non-Routine Assembly and Test, Performance Limitation Reports and Production Test Schedules).- Initiate Continuous Improvement projects and Technical Assessments based on Data Analytics in support of Time-on-Test reduction and Quality Right-First-Time.- Ensure Audit Compliance in Technical and Operational standards of engine tests.- Project Manage the incorporation of New Product Testing between Cross-Functional teams.- Strategize resource planning and capability acquisition for Test Operations support.

North East, Singapore

Seletar Assembly and Test Unit- Provide technical assistance and instructions to Test Operations Team.- Lead Quality investigation of Test Failures (e.g. 5 Whys, Ishikawa, RCA etc.)- Perform test defect trending for time-on-test reduction to ensure on-time delivery.- Develop and maintain Test Standards for production engines through Process Control and Infrastructure Sustainment (e.g. SPC, TIMPWOOD, 5S etc.).- Qualify and Certify engine performance on test.- Ensure validity of Test Bed calibration and certification.- Capture and analyse data for continuous improvement on test processes to meet requirements for Quality, Cost, Delivery Rate and Lead Time.- Manage return of non-conforming parts via Quality Notifications.

South East, Singapore

Global Engineering Department- Perform structural analysis of commercial engine Fan Cowls & components in support of prototype development.- Assess composite laminate damage in support of Material Review Board.- Specialist in composite repair and Finite Element Analysis methods.- Goodrich Lean Practitioner and 5S Champion.

South East, Singapore

Operations Engineering Department / Engineering & Development Centre- Provide 24/7 Customer Relations and Technical Support to Republic of Singapore Air Force Squadrons regarding Operational Airframe and Engine systems.- Conduct Defect & Reliability Trending, evaluation of safety initiatives and maintenance procedures, to ensure quick turnaround time.- Lead Flight Accident/Incident Investigations and Presentations to Senior RSAF Leadership.- Review Technical Instructions for Flight line and MRO activities.- Collaborate in multi-disciplinary projects between ST Aerospace, RSAF and DSTA, and coordinate cross functional studies for aircraft modifications.