Marcus Lou Email & Phone Number

Palo Alto, California, United States

• Acted as the liaison between the research participants and the research team, sponsors, and regulatory agencies involved in clinical research trials from startup through close-out• Collaborated with the principal investigator, sub-investigators, graduate students, postdoctoral fellows, and other coordinators in maintaining study protocols and IRB approvals, screening and recruitment, detailed assessment of subjects, quality control of data, and contributions to analyses for scientific outcomes• Ensured compliance with research protocols and essential documentation and recording of patient and research data in appropriate files per institutional and regulatory requirements• Managed research project databases, develop flowsheets and other study-related documents• Reviewed and audit case report forms for completion and accuracy with source documents• Prepared regulatory submissions and ensure institutional review board renewals are completed

San Francisco, California, United States

• Under the UCSF Benioff Homelessness and Housing Initiative (BHHI), the California Statewide Study of People Experiencing Homelessness is a new study to better understand the characteristics, experiences, and needs of unhoused individuals aimed to inform policies, programs, and perspectives in order to prevent and end adult homelessness in California• Partnered with a team of 15 quantitative field researchers in traveling throughout the Santa Clara County to conduct in-depth interviews in shelters, community centers, churches, safe parking lots, and encampments• Utilized survey data and in-depth interviews to characterize the immediate precipitants of homelessness in California, understand people’s experiences while unhoused and the barriers to exiting homelessness and obtaining housing, and observe the impact of COVID-19 pandemic on homelessness• Successfully obtained 500+ interviews throughout the county of Santa Clara in the month of February

San Francisco, California, United States

• Launched a pilot project in collaboration between UCSF, Department of Public Health, and Homeless Service providers to improve accessibility and availability of testing for individuals experiencing homelessness • Communicated with a team of nurses, shelter staff, UCSF/DPH employees, and other volunteers in testing and identifying outbreaks and COVID positive individuals in 8 San Francisco Shelters• Screened, registered, and checked-in new and returning residents and shelter staff, conducted sample swabbing, and recorded sample collection results• Developed strong partnerships and successfully performed over 2,000 tests to more than 600 participants within the span of 1 month

Riverside, California

• Served as an ambassador to raise awareness of Career Center services to UCR students• Conspired with fellow Peer Advisors, Student Employees, and Career Counselors in providing guidance to students in career advising, job searching, information sessions, and panels through their career and academic exploration• Presented Resume Writing and skill development workshops for fellow peers and student organizations• Spearheaded a UCR Career Center Social Media Project by promoting Student Success Stories in hopes of inspiring fellow peers, reaching nearly 27,000 people overall• Recognized by career counseling staff, employers, and coworkers for outstanding service and excellence

• Oversaw 8 Peer Advisors in 1-on-1 coaching, workshop facilitation, and in areas of student outreach and customer service• Led 1-on-1 drop-in appointments to assist students with resume building, job searching, career options, interview preparation, and networking skills• Facilitated training workshops and weekly meetings for Career Center employees and staff members• Participated, reviewed, and assisted in the recruitment process of new Peer Advisors

San Francisco, California

• Collected personal, medical, insurance information, and co-payments for new and current patients• Facilitated daily administrative functions, patient check-ins, medical records, and inventory management• Recorded payment transactions, medication logs, and patient information into online Brown & Toland physician healthcare database• Requested diagnostic reports, tests, consultations, and obtained payer authorizations for medical services • Maintained office organization and flow by updating physicians’ schedules, preparing new files, and servicing upcoming patient charts

San Francisco Bay Area

• Observed neurosurgical procedures such as craniotomies, microdiscectomies, spinal fusions, and cranioplasties • Developed extensive knowledge of neurological diseases and terminology, neurosurgical approaches, and neuroscientific advancements through independent research and accompanying physician in examining, diagnosing, and treating patients• Attended Neurovascular, Tumor Board, and Neuro-oncology case conferences with an audience of doctors, residents, and medical students, taking note of current patient cases, medical concerns, treatment, and multidisciplinary approaches

Duarte, California

• Investigated the role of hDC-SIGN in the capture and internalization of human immunodeficiency virus (HIV) • Identified and developed Human DC-SIGN targeting RNA aptamers in efforts to inhibit HIV-entry into the immune system, utilizing methods including PCR, DNA purification, T7 Transcription, Cy3 Labeling, Confocal Microscopy, and Open Surface Plasmon Resonance• Selected as 1 of 70 students out of >2,000 applicants to participate in the program • Showcased scientific findings to fellow interns, researchers, and physicians at a Research Poster Symposium • Engaged in weekly seminars where renowned physicians hosted open-forums and discussed their fields of study

San Francisco Bay Area

• Communicated and tended to the needs of customers in a fast-paced environment• Collaborated with a team of 5 on delegating tasks, preparing orders, and restocking inventory• Managed cash register by balancing a drawer of $180 and successfully closing daily customer transactions• Increased the overall store rank to 32/245 with a score of 94% by engaging and providing outstanding customer service

San Francisco Bay Area

• Approached customers and initiated conversations to address customer needs • Escorted customers to products and selections and answered questions regarding uses and product recommendations• Operated cash registers and provided outstanding customer service in a fast-paced environment • Promoted company deals by tagging merchandise and inquired customers of sale items • Restocked shelves and inventory daily to ensure products were available when needed

San Francisco Bay Area

• Initiated cold calls to meet with prospective clients• Promoted and branded new products, values and capabilities of CUTCO knives • Provided direct customer services by presenting CUTCO products with customers in-person or online • Sold $6,000 worth of CUTCO kitchen cutlery in one month

San Francisco Bay Area

• Provided customer service, managed, and performed clerical assistance in the office• Demonstrated leadership as a role model by leading games and promoting sportsmanship and enforcing camp rules • Coordinated and engaged in various activities and field trips while guiding campers in developing confidence and personal growth at Fog City Sports Camp• Collaborated with head camp counselors in activity planning, evaluations, and assisting in setting up and tearing down camp activities

Osteopathic Medicine/Osteopathy

Bachelor Of Science (B.S.), Neuroscience

Activities and Societies: Riverside Free Clinic, CampMed, City of Hope Comprehensive Cancer Center, Mini Medical School, Asian Pacific.

Education record

Activities and Societies: Basketball, Golf, Swimming, SoFresh: Freshmen Mentorship Program, Bully Me Not, Amnesty International, Heart.