Senior Customer Success Manager
CurrentGuide and ensure that our beloved customers use our Products to the most beneficial way, to make work just work <3
Apr 2023 - Present
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Marcus M. Winkler Email & Phone Number
Senior Customer Success Manager @ Quinyx -passionate WFM expert with key focus on seamless customer experience & proven customer success
at
Quinyx
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Success Manager @ Quinyx -passionate WFM expert with key focus on seamless customer experience & proven customer success
Location
Regensburg, Bavaria, Germany
Company size
Who is Marcus M. Winkler? Overview
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Quick answer
Marcus M. Winkler is listed as Senior Customer Success Manager @ Quinyx -passionate WFM expert with key focus on seamless customer experience & proven customer success at Quinyx, a with 187 employees, based in Regensburg, Bavaria, Germany. AeroLeads shows a matched LinkedIn profile for Marcus M. Winkler.
Marcus M. Winkler previously worked as Senior Customer Success Manager at Quinyx and Customer Success Manager DACH at Quinyx. Marcus M. Winkler holds Betriebswirt (Hwk), Operations Management And Supervision from Handwerkskammer Rhein-Main - Akademie Des Handwerks.
Company email context
Email format at Quinyx
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Quinyx
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Profile bio
About Marcus M. Winkler
Passionate, genuine, tenacious and creative. Subject matter expert in the field of VMS, HCM and WFM Applications involved in building strong relationships to identified national and international key stakeholders to support their digital missions in the role as Customer Success Manager, Business Analyst or Project Manager.Driving analysis and projects from a user perspective utilizing established design thinking methods is my individual key for seamless and intuitive application workflows supporting end users daily business needs and simplyfing the world of workforce management. Emotional Intelligence makes the difference! 🚀🌟
Current workplace
Marcus M. Winkler's current company
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Quinyx
7 roles
Marcus M. Winkler work experience
A career timeline built from the work history available for this profile.
Customer Success Manager Dach
Jan 2022 - Mar 2023
Project Manager
Combining Project Management, Product Expertise and Customer Success Management is the key for happy users and happy customers
Jan 2021 - Jan 2022
Project Manager It Vms Implementation & Support
- Sales and Bid Management Support to acquire new national and local customers- Customer relationship management- Process analytics and - design- Definition in and out of scope- Consulting and consideration of individual clients requirements followingestablished change management principles- creation of solution proposals and presentation at customers site- Portfolio management- Screening and acquisition of new VMS providers- condition and terms negotiation with international system providers- functional support in creation of new HR solution contracts- creation of project charter and all other relevant documents (process-flows)- implementation of complex HR solution processes (OnSite, Master Vendor, MSP)including VMS- project documentation and controlling- preparing manual guides for internal and external resources- handover to support
Oct 2019 - Dec 2020
Project Manager It Vms Implementation & Support
- Sales and Bid Management Support to acquire new national and local customers- Customer relationship management- Process analytics and - design- Definition in and out of scope- Consulting and consideration of individual clients requirements followingestablished change management principles- creation of solution proposals and presentation at customers site- Portfolio management- Screening and acquisition of new VMS providers- condition and terms negotiation with international system providers- functional support in creation of new HR solution contracts- creation of project charter and all other relevant documents (process-flows)- implementation of complex HR solution processes (OnSite, Master Vendor, MSP)including VMS- project documentation and controlling- preparing manual guides for internal and external resources- handover to support
Feb 2017 - Oct 2019
Vms Support Administrator
- 2nd Level Support (providing solutions for problems and requests documented in ticket systems)- Single Point of Contact for VMS tools (such as SAP Fieldglass, IQNavigator or Provade)- KPI-Reporting: Creation and Optimization (Pivot, Diagramm) Oracle BusinessIntelligence- design and optimization of business processes- support in VMS related legal and contract requests- attendance and coordination of implementations (project assistance)- coordination of system upgrades (release management)- creation of documentation, manuals and templates- development and initialization of new functionalities (change management)- multilingual communication with tool provider (german, english, french)- multilingual training and presentation
Apr 2015 - Mar 2017
Client Program Administrator
Nov 2014 - Jan 2015
Team & coworkers
Colleagues at Quinyx
Other employees you can reach at quinyx.com. View company contacts for 187 employees →
LT
Lasse Thedens
Colleague at QuinyxHamburg, Germany
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PS
Per Strandbacke
Colleague at QuinyxTäby, Stockholm County, Sweden
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AG
Aser Ghebremichael
Colleague at QuinyxBoston, Massachusetts, United States
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JW
John Wang
Colleague at QuinyxGreater Stockholm Metropolitan Area, Sweden
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SL
Sonja Laurent
Colleague at QuinyxStockholm County, Sweden
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ER
Emelie Rosander
Colleague at QuinyxStockholm, Stockholm County, Sweden
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NL
Nicky Lillesøe
Colleague at QuinyxCopenhagen, Capital Region Of Denmark, Denmark
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BD
Betina Dahl
Colleague at QuinyxLier, Viken, Norway
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ML
Malin Lindh
Colleague at QuinyxStockholm, Stockholm County, Sweden
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GS
Gunjan Shukla
Colleague at QuinyxStockholm, Stockholm County, Sweden
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Lasse Thedens
Colleague at QuinyxHamburg, Germany
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PS
Per Strandbacke
Colleague at QuinyxTäby, Stockholm County, Sweden
View →
AG
Aser Ghebremichael
Colleague at QuinyxBoston, Massachusetts, United States
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JW
John Wang
Colleague at QuinyxGreater Stockholm Metropolitan Area, Sweden
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SL
Sonja Laurent
Colleague at QuinyxStockholm County, Sweden
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ER
Emelie Rosander
Colleague at QuinyxStockholm, Stockholm County, Sweden
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NL
Nicky Lillesøe
Colleague at QuinyxCopenhagen, Capital Region Of Denmark, Denmark
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BD
Betina Dahl
Colleague at QuinyxLier, Viken, Norway
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ML
Malin Lindh
Colleague at QuinyxStockholm, Stockholm County, Sweden
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GS
Gunjan Shukla
Colleague at QuinyxStockholm, Stockholm County, Sweden
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2 education records
Marcus M. Winkler education
Betriebswirt (Hwk), Operations Management And Supervision
Handwerkskammer Rhein-Main - Akademie Des Handwerks
GroĂź- Und AuĂźenhandelskaufmann (Ihk), Business/Commerce, General
Nerlich & Lesser Kg
FAQ
Frequently asked questions about Marcus M. Winkler
Quick answers generated from the profile data available on this page.
What company does Marcus M. Winkler work for?
Marcus M. Winkler works for Quinyx.
What is Marcus M. Winkler's role at Quinyx?
Marcus M. Winkler is listed as Senior Customer Success Manager @ Quinyx -passionate WFM expert with key focus on seamless customer experience & proven customer success at Quinyx.
Where is Marcus M. Winkler based?
Marcus M. Winkler is based in Regensburg, Bavaria, Germany while working with Quinyx.
What companies has Marcus M. Winkler worked for?
Marcus M. Winkler has worked for Quinyx, Manpowergroup Talent Solutions Deutschland, Manpowergroup Deutschland, and Manpower.
Who are Marcus M. Winkler's colleagues at Quinyx?
Marcus M. Winkler's colleagues at Quinyx include Lasse Thedens, Per Strandbacke, Aser Ghebremichael, John Wang, and Sonja Laurent.
How can I contact Marcus M. Winkler?
You can use AeroLeads to view verified contact signals for Marcus M. Winkler at Quinyx, including work email, phone, and LinkedIn data when available.
What schools did Marcus M. Winkler attend?
Marcus M. Winkler holds Betriebswirt (Hwk), Operations Management And Supervision from Handwerkskammer Rhein-Main - Akademie Des Handwerks.
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