Marcus Ma Email & Phone Number

Sydney, Nsw, Au

North Ryde, Nsw

Atarmon, Nsw

Achievement:• NetSuite Certification: SuiteFoundation;• SuiteScript knowledge and practices;Responsibilities: • Adaptive Planning configuration: produce financial report template and generate report;• SuiteScript Development: o NetSuite Finance and Procurement integration with ConnectWise;o NetSuite CRM integration with Experian(mobile, email and address validation) and Aristocrat (gaming system);o NetSuite CRM Extension (Club Members Master);o NetSuite customization for Documentation Management.

Alexandria, Nsw 2015

Achievements:• Provide system support to accounting, sales and marketing team;• Implementation and configuration in NetSuite;• Help desk skills;• Well documentation on project;• Knowledge and development on CMS(Joomla); Responsibilities: • Pilot research and implementation on multiple systems, such as NetSuite, Joomla;• Customize, Configure and Maintain ERP system and customer portal;• Response to business requirement from accounting team and sales team and fill needs;• Generate reports for accounting , sales and marketing teams with SQL expressions;• Implement CRM to enhance business efficiency, including import/export CRM data from/into .CSV file;• Customize transaction and entity forms as request;• Remote technical support by phone, email and TeamViewer;• Assist marketing team to implement EDM, including campaigns and Newsletters (mailchimp);• Document project and prepare system manual for end users;• Help desk task with PC/Laptop, Printer and router setup and maintenance;• Support on Microsoft Office suite, such as Word ,Powerpoint, Excel, Sharepoint, Windows7/8;• Maintain and update company website;

Hospitality

Guangzhou, Guangdong, China

Achievements: • Industry Foundation Classes (IFC) interface for CA3D;• A role of coordinator;• Experiencing Agile Development and earned benefits;• Knowledge of SDLC and experience in each stage;• Experiencing software version control tool (vsn);Responsibilities: • Designed project by UML and develop in C++ by using STL and design pattern in a small size team.• Developed IFC construction components by using IFC toolbox.• Implemented volume and area calculation formula of 3D objects. • Download and updating source code from and to VSN.• Wrote design document, test plan and user document under the request of CMMI Level 4 in English. • Conducted team meeting and coordinated development progress with other teams. • Planned and undertook new staff training program.

Certificate Iii In Business, Business Administration And Management, General

Bachelor Of Applied Science (B.A.Sc.), Computer Science And Technology