Inbound sales consultant

Actively monitoring and collecting payments based on aging reports for Norbain, an international distributor.Maximizing cash collection and minimising bad debts within areas of responsibility.Allocating payments to the correct invoices and liaison with other departments on receivable issues/ disputes/ claims, etc.Keeping the customer records electronically up to date, reconciled & accurate.Completing various administrative and operational tasks including processing card payments over the telephone, processing refunds, credit notes and retrieving credit reports.

• Took control of Shop floor.• Maintain shop floor duties.• Assisted new employees with dealing with customers.• Stockroom assistantControlling the shop floor enhanced and maintained leadership skills which gave me the basis to handling high pressure situations in future. Learnt and maintained how link sell with the customers.Efficiently and effectively processed and scanned stock and established myself as a flexible and initiative worker.

• High level of customer service.• Took control of fashion displays.• Worked on tills under pressure.• Controlled cashing up Staff appraisals were excellent throughout because of customer service and retail knowledge.Developed an understanding of the customer’s wants and needs and responding in the appropriate way. Increased my knowledge of how to adapt to certain pressure situations such as, sale times. Demonstrated a great knowledge of selling techniques in order to increase sales and established myself as a willing sales person.