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Marcus Macleod Email & Phone Number

IT Support Specialist at Lyft
Location: Richmond, Virginia, United States 3 work roles 1 school
1 work email found @serraconsult.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@serraconsult.com
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Current company
Lyft
Role
IT Support Specialist
Location
Richmond, Virginia, United States
Company size
1 employees

Who is Marcus Macleod? Overview

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Quick answer

Marcus Macleod is listed as IT Support Specialist at Lyft, a with 1 employees, based in Richmond, Virginia, United States. AeroLeads shows a work email signal at serraconsult.com and a matched LinkedIn profile for Marcus Macleod.

Marcus Macleod previously worked as Lyft Driver at Lyft and Freelance Graphic Designer at Macleod Designs. Marcus Macleod holds Bachelor'S Degree, Graphic Design from The Art Institutes.

Company email context

Email format at Lyft

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{first}.{last}@serraconsult.com
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Profile bio

About Marcus Macleod

A Passionate problem solver with a diverse background in technology, customer service, and creative design. My experience spans roles as a Graphic Designer, Mac Specialist, and Lyft Driver, all of which have honed my technical troubleshooting, communication, and client service skills.As a Graphic Designer, I managed complex projects for multiple clients, using tools like Adobe Creative Suite and web platforms to deliver high-quality branding and digital solutions. This work required meticulous attention to detail, creative problem-solving, and the ability to meet tight deadlines—all skills essential for IT support.During my time as a Mac Specialist at Apple Retail, I provided hands-on technical support, guiding customers through hardware and software solutions. I developed a deep understanding of troubleshooting Apple products and delivering exceptional customer experiences, often translating technical jargon into accessible language.My role as a Lyft Driver reinforced my adaptability and quick decision-making in dynamic situations. Managing logistics, handling navigation, and maintaining high customer ratings taught me to think on my feet and prioritize customer satisfaction.With a solid foundation in technology, customer engagement, and creative solutions, I am currently enrolled in a Google IT Support Professional Certificate program to formalize my skills and transition into an IT support role. I’m eager to leverage my diverse background to deliver effective technical solutions and provide outstanding support in a fast-paced IT environment.Core Strengths:• Technical troubleshooting and problem-solving• Clear and empathetic customer communication• Project management and attention to detail• Adaptability and process improvementI’m excited to connect with recruiters and organizations seeking a dedicated, resourceful IT professional who thrives on delivering solutions and enhancing user experiences.

Listed skills include Leadership, Microsoft Office, Adobe Illustrator, Microsoft Word, and 8 others.

Current workplace

Marcus Macleod's current company

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Lyft
Lyft
IT Support Specialist
185 Berry Street, San Francisco, CA 94107, US
Website
lyft.com
Employees
1
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3 roles

Marcus Macleod work experience

A career timeline built from the work history available for this profile.

Lyft Driver

Current
Lyft

San Francisco, Ca, Us

Navigated routes, managed logistics, provided customer service, solved issues quickly, handled tech tools (app, GPS), ensured client satisfaction.

Oct 2014 - Present

Freelance Graphic Designer

Macleod Designs

• Developed complete branding packages, including logos, websites, and marketing collateral, for multiple clients, enhancing their market presence.• Created and launched 5+ websites using platforms like Squarespace and Wix, improving client online visibility and engagement.• Managed end-to-end design projects, meeting multiple deadlines and achieving a 20% increase in repeat business through client satisfaction.

Jun 2008 - Jul 2023

Mac Specialist

Apple

Cupertino, California, Us

• Delivered personalized recommendations to an average of 950 customers per shift, assisting in selecting Apple products that aligned with their needs, enhancing decision-making and customer satisfaction• Guided customers through the setup of approximately 7,000 devices devices during my tenure, with a notable spike in 2007 due to the iPhone’s debut, providing hands-on support and ensuring a seamless introduction to Apple technology• Resolved approximately 4,000 device issues through quick troubleshooting, leveraging problem-solving skills to improve customer experience and minimize downtime• Conducted live demonstrations of product capabilities for approximately 20 customers per week, showcasing functionality and fostering understanding of Apple technologies• Educated customers on device compatibility and features, addressing approximately 40 inquiries daily to help them make informed purchasing decisions• Supported team sales goals by facilitating the sale of approximately 25,000 devices monthly, driving revenue growth and exceeding customer expectations.

Aug 2004 - May 2009
Team & coworkers

Colleagues at Lyft

Other employees you can reach at lyft.com. View company contacts for 1 employees →

AS Al Sorokin Al Sorokin Colleague at LyftGreater Indianapolis, United States View → AA Angelique Abramson Angelique Abramson Colleague at LyftStone Mountain, Georgia, United States View → TD Thomas Douglas Thomas Douglas Colleague at LyftLas Vegas, Nevada, United States View → SH Sayed Hashemipour Sayed Hashemipour Colleague at LyftSacramento, California, United States View → RR Roy Ray Roy Ray Colleague at LyftGarden City, Idaho, United States View → MK Michael Kirkland Michael Kirkland Colleague at LyftNew York City Metropolitan Area, United States View → AA Amber Aranda Amber Aranda Colleague at LyftDenver Metropolitan Area, United States View → CD Charles Dowling Charles Dowling Colleague at LyftLas Vegas, Nevada, United States View → AM Abigail Moncada Abigail Moncada Colleague at LyftMiami, Florida, United States View → LE Lori Eggleston Lori Eggleston Colleague at LyftEl Mirage, Arizona, United States View →
1 education record

Marcus Macleod education

  • The Art Institutes
    The Art Institutes
    Graphic Design
FAQ

Frequently asked questions about Marcus Macleod

Quick answers generated from the profile data available on this page.

What company does Marcus Macleod work for?

Marcus Macleod works for Lyft.

What is Marcus Macleod's role at Lyft?

Marcus Macleod is listed as IT Support Specialist at Lyft.

What is Marcus Macleod's email address?

AeroLeads has found 1 work email signal at @serraconsult.com for Marcus Macleod at Lyft.

Where is Marcus Macleod based?

Marcus Macleod is based in Richmond, Virginia, United States while working with Lyft.

What companies has Marcus Macleod worked for?

Marcus Macleod has worked for Lyft, Macleod Designs, and Apple.

Who are Marcus Macleod's colleagues at Lyft?

Marcus Macleod's colleagues at Lyft include Al Sorokin, Angelique Abramson, Thomas Douglas, Sayed Hashemipour, and Roy Ray.

How can I contact Marcus Macleod?

You can use AeroLeads to view verified contact signals for Marcus Macleod at Lyft, including work email, phone, and LinkedIn data when available.

What schools did Marcus Macleod attend?

Marcus Macleod holds Bachelor'S Degree, Graphic Design from The Art Institutes.

What skills is Marcus Macleod known for?

Marcus Macleod is listed with skills including Leadership, Microsoft Office, Adobe Illustrator, Microsoft Word, Project Management, Research, Microsoft Excel, and Public Speaking.

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