Marcus Mays Email & Phone Number

Palo Alto, CA, US

• Manage end-to-end procurement for GTK printed documentation, recovery media, labels and NICs with $47.1M FY22 total spend
• Implement sourcing strategies for cost competitiveness, supply assurance and superior product quality presenting recommendations to management
• Build strong supplier relationships to collaborate on original design manufacturer (ODM) support, timely resolution of customer escalations and business performance to achieve revenue goals
• Led sustainability project removing 45.6M single-use plastic bags from HP PC products in FY22 reducing Carbon Dioxide emissions by 3352 metric tons

Palo Alto, CA, US

• Managed issues related to Consumer Desktops forecast submission, configure-to-order (CTO) fulfillment, performance metrics and product quality
• Facilitated Partner Business Reviews, conducted site assessments and participated in tabletop to validate business continuity plans
• Led project to implement 24-hour shipment for specific CTO SKUs

Smyrna, Tennessee, US

• Managed business relationship with Hewlett Packard Enterprise (HPE) overseeing contract compliance, direct order shipments and customer issue resolution
• Assessed new business opportunities, prepared quote proposals and participated in project on-boarding
• Tracked key performance metrics such as cycle time, on-time shipments, DPPM, and aged inventory Utilized 8D corrective action tool to identify process failures and implement solutions
• Assisted in skill development of on-site employees through training, coaching, and performance reviews

Smyrna, Tennessee, US

• Managed business relationships with HPE and Virtual Factory Network suppliers coordinating direct ship order fulfillment, expedites, cancellations and electronic data interchange (EDI) signal receipts
• Prepared ad hoc reports to measure forecast accuracy, validate factory inventory position, highlight material constraints and report ship plan risks
• Developed a process to identify and correct failed EDI signals and identify and correct inventory discrepancies and maintain product availability
• Coordinated activities to reduce obsolescence risk by 75%, from $1.1M to $275K

• Ensured transportation contract compliance and maximized call volume
• Conducted site visits and consulted with hospital directors to exceed expectations for transportation services
• Acted as a point of escalation for transportation issues, scheduling conflicts and extended patient wait times

Harris County, Texas, US

• Led cross-functional core-team for input/output and security devices to choose suppliers, address product development and quality concerns, enhance time to market and manage product transitions
• Served as a liaison between Compaq and suppliers to ensure inventory was positioned for new product launches
• Initiated and drove a cost savings initiative to achieve $4M in annual savings

Harris County, Texas, US

• Oversaw the Commercial Desktop Options cross-functional core-team responsible for managing product transitions, optimizing supply positioning, mitigating excess inventory, and tracking key performance metrics including.
• Served as a liaison between Compaq and a third-party aftermarket options supplier ensuring adequate support for customer orders resulting in improved order cycle time, on-time delivery, and increased product sales

Boston, MA, US

• Managed $7 million inventory investment across nine branches leading to streamlined product offerings, increased volume discounts and vendor rebates, improved inventory turnover, and reduced product charge-offs
• Ensured just-in-time support for customers such as Shell, Chevron, General Motors, and International Paper
• Coordinated supplier assessment meetings and fostered strong supplier alliances, resulting in process improvements, cost reductions, and enhanced customer service

Boston, MA, US

• Successfully completed GE Supply's electrical distribution and sales training program covering essential functions such as operations, sourcing, inventory management, sales, material receiving and order shipment
• Six Sigma Green Belt Training

• Developed and executed merchandising plans aligned with company objectives and customer preferences utilizing market trends and consumer insights to optimize sales potential
• Monitored inventory levels, analyzed sell-through rates and made data-driven decisions to maintain appropriate stock levels by implementing replenishment strategies and minimizing stockouts
• Led and developed a team of merchandising associates fostering a collaborative and results-oriented work environment