Marcus Messerlie Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

Arlington, Texas

-Increased and sustained Gross Sales by $12,000 monthly beginning in October 2018.-Managed and trained 65-75 employees, established a standard of accountability to meet and exceed Standard Operating Procedures.-Achieved and maintained Gold Status & A Rating by Corporate Standards from September 2018 through March 2019.-Revamped store with a focus upon.

Arlington, TX

-Partnered with General Manager to increase staff to meet to business needs of the store by screening applicants and making recommendations.-Maintained a labor percentage of 18.5% by adjusting on business flow for all shifts that were run solo.-Navigated repairs that were needed by completing repairs without a contractor saving an estimated $5,500 in total.

Abilene, Texas

-Monitored the night shift and ensured that all staff were supported by stepping in to help as needed.-Coached staff to maintain a professional and responsible appearance and demeanor exceeding standard operating procedures.-Developed staff of 30-45 to deliver premium customer service with turn times to maintained at 40-50 minutes for all servers.

Abilene, Texas Area

Abilene, Texas Area

-Encouraged speed of service for every order at 2 minutes by setting up staff to ensure efficiency for every shift.-Trained staff to listen to customer, clarify needs and repeat desires to reduce mistakes and lower waste.

Abilene, Texas

Hurst, Texas

-Learned how to take inventory and order product as needed for high volume location.-Oversaw catering as they were put in & ensured they were prepared on time.