Marcus Morin Email & Phone Number

Wayland, Michigan

- Identified operational improvements from internal casino data with SQL and Excel, which helped to significantly reduce labor costs by up to 10% year over year- Build new SSRS reports via Stored Procedures and alter existing reports based on business needs- Conducted labor studies for various departments (Food & Beverage, Gaming, etc.) to set standards based on Key Performance Indicators- Lead monthly Profit & Loss Meetings with the department Directors / Vice Presidents to discuss the department’s financial health, potential labor savings and future business needs- Prepare the annual Property Budget with over 50 department budgets. Lead regular meetings with Finance, the department leaders, and the Executive Team to refine the budget where needed. Personally responsible for the complete buildout of the final presentation book to the Tribal Council.- Create PowerPoint presentations (> 40 slides) for the Annual Budget Presentation and the Annual Tribal Citizens Meeting- Created a bi-weekly FTE Report for the Executive Team with a FTE Summary, detailed breakdown by department and position, as well as bi-weekly casino statistics such as Slot Coin-in, Table Games Drop and Average Slot/Pit Headcount by day- Provide training and support to internal Team Members on various Business Intelligence reports- Created a monthly Industry Trend Report to track Casino Revenues; this report collects data from 9 States or Regions to show year over year revenue variances and where the overall industry is trending compared to the business- Maintain the bi-weekly finance forecast report; this report is presented to the Executive Team and then to the Tribal Council every two weeks and highlights the financial status (focus on revenue, cost of sales and EBITDA compared to budget) of the property for the quarter, as well as the past and present month- Update/maintain multiple PowerBI dashboards, including data updates and formatting changes

Pontiac, Mi

- Utilize SAP to create Purchase Orders issued from compliance/requestors- Acting liaison between the account and supplier reviewing submitted RFQs to evaluate pricing and ensure compliance regulations were followed- Construct Statements of Work and Change Orders, managing each through the Compliance Standards, until fully executed

Wayland, Mi

- Track and analyze costs to ensure the best quality and price is received- Create Purchase Requests and Purchase Orders using the JD Edwards software- Review, analyze and update reports which track PO activity and supplier performance- Collaborate with various departments to troubleshoot solutions when sourcing issues arise- Developed positive working relationships with both internal Team Members and external business partners

Wayland, Mi

- Promoted to Certified Job Coach within 6 months; allowing me to train new-hires- Responsible for practicing, supporting an promoting Gun Lake Casino's Guest Service Standards at all times.

Grand Rapids, Mi

- Front Desk Team Leader in charge of scheduling, Guest experience and training for Front Desk Team Members- Responsible for responding and resolving Guest surveys through the Medallia online review system- Achieved multiple awards, including Front Desk Champion and the most signups for Best Western Rewards on property

Wayland, Mi

- Used the AS/400 JD Edwards purchasing software system daily- Partnered with the Purchasing department to ensure prompt delivery of purchase orders - Manage/rotate the warehouse supplies using a FIFO inventory system- Assisted in monthly inventory count for all warehouse supplies

Wayland, Mi

- Managed supply stock of both service bars and both floor bars, along with the pump room- Successfully built multiple positive relationships with hourly Team Members & Management

Hudsonville, Mi

Hudsonville, Mi

Bachelor Of Science (B.S.), Hospitality & Tourism Management

Emphasis: Tourism Minor: Business

Bachelor Of Science - Bs, Hospitality & Tourism Management