Marcus Patrick Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

Day to day operations and strategic long term planning for 150 room Hyatt place at the Atlanta Airport with 980 sq ft meeting space, 24 hour restaurant, full liquor bar, and Starbucks café.

Lithia Springs, Georgia

I oversee all aspects of the hotel’s operations including guest relations, front desk, housekeeping, maintenance, financial reporting, and staff development. I am the change agent implementing new strategies for success, and was instrumental in turning the neglected hotel around increasing prominent visibility. Supervise and managed a 78 bed premium select service hotel, and developed improved strategies that were consistent with hotel objectives. Organized complex projects and improved standards of the hotel and customer satisfaction. I coordinated the process of maintaining and developing on-going relationships with community leaders.  Raised Occupancy and RevPar year over year Supervised Director of Sales, Chief Engineer, Executive House Keeper, and Front Office Manager Increased hotel’s rating

Orlando, Florida Area

Managed and oversaw the operations of the this 139 room Fairfield Inn and Suites by Marriott by setting objectives, measuring staff performances, and department heads. Conducted daily marketing strategies that ensured high guest capacity. Planned and organized accommodations, and promoted and marketed the hotel. Created work schedules for individuals and teams, and addressed problems and customer complaints.  Supervised department heads Managed hotel operations