Marcus Piñon Email & Phone Number

Chicago, IL, US

Performed as the project manager for the implementation process for 10+ clients (totaling tens of thousands of users) and secondary manager for other active clients (20+ clients) in education, corporate, and government sectorsCreated technical documentation for implementation processes in an easy-to-digest format for the help desk siteActed as escalated.

Acted as the LMS expert for the team and external partnersContributed and led strategic plans regarding LMS and its data dashboardsContinued the below from previous position:Sole person to on-board 20+ school partners with over 15,000 students and teachers into our Learning Management SystemCreated procedure tracking for all onboarding processes in an.

Sole person to on-board 20+ school partners with over 15,000 students and teachers into our Learning Management SystemCreated procedure tracking for all onboarding processes in an easy-to-digest and thorough formatActed as the only tech support for the LMS for all students, teachers, and coworkersCreated informational videos and slide decks to serve as.

Managed CEO's calendar and organized meetings for all 40+ external donors and school partnersOrchestrated and ran bi-weekly team meetings for entire company, solely creating and executing agendasWorked as an active part of the Advancement Team, taking part in fundraising efforts for 1.5 million+ dollars

Updated and processed all admits, waitlists, denies for SMU Dedman Law Admissions OfficeScheduled CRS emails for various events such as student live panels, admissions conferences, etc.Maintained files related to all J.D. applicants for incoming classAnswered appropriate questions about admissions process via phone and email as needed

Sole liaison reconciling the annual budget down to the pennyManaged and individually responsible for payroll for 90+ employeesTripled the efficiency in all office procedures by creating new Excel spreadsheets & processes

Mechanical Engineering Office

Reconciled Monthly Credit Card Expense ReportsFiling and distributing necessary forms for students and teachers. Sent out and collect weekly payroll information.Anticipating and performing managerial duties for Office Supervisor as needed.

Dallas, Texas, United States

Created and Maintained Asset-Valuation Spreadsheet for entire business.Calendar Scheduling for client meetings. Calendar Scheduling for employee meetings. Employee files tracking for Human Resource needs

Dallas, Texas, United States

Customer serviceMoney handlingCreated spreadsheet for end of day cash-outs on registersAsset organization and valuing for investorsInventory counting

Customer service to all possible patronsMaintained Aquatic Chemicals in pool for safety of communityHandled end of day cash-outs and deposits for bankEvent Planner and Acting Manager for birthday parties and other events held at poolStarted out as basic Lifeguard, first earning a promotion to Head Guard, and eventually Asst. Manager.

Master Of Science, Information Technology

Graduated as Scholar with Recognition Recipient of the Jungchan Hsieh Scholarship Recipient of the Keith - Huckaba Endowed Student Support.

Bachelor Of Fine Arts (Bfa), Theatre Studies

Activities and Societies: SMU Student Theatre Board, 24-Hour Musical Creative Team Attended Southern Methodist University with an degree.