Marcus Pollard Email & Phone Number

Greater Manchester, England, United Kingdom

Spearhead full life-cycle of projects and programmes from planning to development, implementation, and delivery in alignment with detailed operational requirements, budgets, and quality standards.

Bristol, England, United Kingdom

• Directed the implementation of RLDatix’s Optima system, overseeing system scope and team development.• Led the implementation of RLDatix’s E-Roster, Safe Care, and Bank staffing systems.• Challenged and redesigned working practices to ensure robust governance and accountability.• Provided SME guidance on Rostering and systems implementation.• Managed 3rd party supplier engagement and rollout plans.

London Area, United Kingdom

• Creation of the overarching programme plan. Including resource planning in a matrix environment with standard Risk management and reporting. • Management of the project teams to facilitate the delivery of each system.• Engaging with service leads to devise deployment and training schedules.• Development of integrations between systems and 3rd parties. • Acting at the central point for all 3rd Suppliers to manage Issues, Risks and changes.• Establishing new process and operating procedures for the procurement office.• Working with senior teams to establish reporting KPI from each system to ensure staff adoption of the technology.

Leeds, England, United Kingdom

• Provided Data Protection Consultation to the University, conducting audits and compiling detailed reports.• Reviewed processes and organizational strategy regarding GDPR, offering recommendations and costed plans.

Provide Data Protection Consultation to Sopra Steria Defence as they onboard the Ministry of defence Pay, Pensions & veterans services:• Audit the incumbent HR Partner for deficiencies on data protection compliance and provide a detail report to the Ministry of Defence• Develop and deliver a remedial action plan and training packages• Review and rewrite all procurement contracts to ensure that they contain the correct clauses and audit 3rd party suppliers to ensure compliance with DP legislation• Create a Data Protection Impact Assessment Process for programme and project level changes. Combine this process with the MOD internal processes to ensure accountability• Advise the Transformation program on relevant data protection legislation and implementation of privacy by design• Construct and complete the SSCL Defence Record of Processing Activities (ROPA)• Develop a data Protection Methodology and change methodology which delivers obligations under data protection by design and default• Review the Government change request process and develop a streamlined pathway for all departments on behalf of the Cabinet Office• Provide guidance to central government and police procurement teams regarding 3rd party contracts and audits

Liverpool, United Kingdom

Reporting directly to the CEO the DPO Role was to be the HSE’s single point of contact for advice and direction for data protection issues. Create the framework to deliver the HSE’s data protection commitments under GDPR and other relevant legislation. This included developing and training the Information security team, Data Protection team, Freedom of information and Permanent Data Protection Officer:• Creation of core programme documentation to frame the programme and present/define the objectives and devise a strategy to deliver the vision• Setting out a Stakeholder management plan identifying stakeholder and the level / type of engagement required.• Working with the PMO to advise on cross government initiatives as part of the EU Exit Preparations• Oversee and advise on the FOI Process, making decisions on rejecting, fulfilment and accepting requests• Further Developed the HSE’s Information Security Management System to deliver accountability against GDPR security and confidentiality Principle• Monthly 1-2-1 with the CEO and Bi-Monthly with the HSE Executive board highlighting where there were gaps in compliance and risks• Engaging with Multiple managers from divisions across the HSE to successfully guide them to deliver a complex piece of regulatory change• Managing data incidents and Investigating route causes. Working with the ICO where necessary on complains and investigations• Delivered a comprehensive project plan detailing how the project will be put together, the critical milestones and delivery timescales• Providing a full RAID log and highlight reporting. Detailed Board reporting and presentation of risks to executive committee• Advising the cross government data security board on how the legislation should be adopted by the group.• Continued Ad-Hoc advise as a consultant to the HSE Research laboratory on complex data sharing research projects

Liverpool, United Kingdom

Reporting Directly to ONR’s CEO Deliver the change project to ensure the ONR complies with the General Data Protection Regulations by 25th May 2018:• Developing the full project strategy and plan including PID, Stakeholder Management & communications plan and RAID logs• Chairing Project board meetings, managing agenda and assigning actions/ work packages against the project plan• Providing Templates for Project management office and usage stagey for progress reporting• Managing the PD Data Mapping process, including data controllers, processers, and legal justifications for processing formulating the Record of Processing Activity• Implementing aspects of the Law Enforcement Directive into the ONR regulatory investigation process and providing training to the nuclear inspectors• Providing Assurance to the ONR at board level for the delivery of the project’s objectives• Successfully Managing ONR through a business wide regulatory change with hand over to BAU• Aiding the PMO Develop templates and strategies which ensure the adoption of privacy by design

Manchester, United Kingdom

• Deployed specialist community scheduling solution; managed Scrum Master to ensure Sprint accuracy for ongoing system enhancements. • Led PMs to ensure smooth software integrations with HR, administration, and payments systems. • Completing DPIA’s for end clients and setting out business structure for deployments

Rotherham

• Key conduit between software vendor and Trust throughout implementation of complete cloud-based, E-Roster system in addition to associated financial as well as HR changes. • Orchestrated set-up of project office, governance structure for deployment of five interlinking IT systems with multiple implementation teams into Trust, and definition of SMART objectives / deliverables.• Planned and launched training programme for 4,500 staff members and managers.• Complete Redesign of the Trust temporary staffing department with a significant reduction in agency spend• Balanced ward staffing templates against daily acuity profiles, Instigated daily staffing dashboard to redeploy staffing resources across the trust.• Created a staffing dashboard with the Trust information team pulling from E-Roster & ESR to present to board and Divisional level. These base line KPI’s formed the bench mark for improvement works.• Represented programme at Board level and provided assurance to executive committees.• Deployed all sections of programme on schedule and under budget.• Establishing IG process and Data sharing agreements.• Established robust benefits realisation programme that improved processes while reducing costs.• Developed sustainable BAU system to ensure compliance with highest quality standards.

Cumbria

Working as the Projects Director to lead the Trust through the implementation of Allocates E-Roster, Safe Care and Bank staffing systems.● Guiding the Trust through the full implementation including restructuring teams and creating effective new ways of working.● Handholding senior staff through the benefits realisation process to imbed the change within the existing management structure.● Redesigning the temporary staffing office to facilitate the new system and improve bank usage whilst reducing the need for overtime and agency spend.

Manchester, United Kingdom

We are independent Business Change specialists.We are proud of our home in the North of England’s green and pleasant land.Based in Manchester, our mission is to be at the helm of business change in The North, helping our clients navigate the many and varied challenges faced on the journey to delivering real business benefits. We believe in a #NorthernPowerhouse and are passionate about the vital role effective change management has to play in making that vision a reality.

Manchester, United Kingdom

Managed the creation and submission of a successful business case to the trust board. This involved the development and maintenance of the project governance documentation including the quality strategy. Used the CCS Framework to complete the E-Roster system purchase and managed the full implementation plan including, engagement, communications, system set up, training, quality assurance, hand over and benefits realisation.● Guided the project steering group and staff side through the implementation process in a structured manner to maximise the BR work● Set up a E-roster office which was fully equipped and capable to deliver and maintain the systems benefits once the project was complete

Mansfield, Nottingham

Responsible for the development of a strategic plan to stabilise the nurse bank office and provide a real terms reduction in bank and agency spend. This includes the use of a master vendor, new pay scales for bank workers and a work for training reward system. Management of the process mapping for all of the functions within the nurse bank office. Also, created a robust system of operation and communicated it out to the Trust.● Reviewed and redesigned the recruitment process on to the nurse bank from 7 months to 3 weeks● Working with Service Leads to evaluate the current E-Roster position and the future requirements. Creation of a successful business case to purchase a complete workforce management system

PMO Project Manager with total ownership and management of large scale project and programme planning with the emphasis on developing key structured technical pilots of mobile and scheduling technologies. Instrumental in workforce profiling, contractual demand models and delivering on efficiencies. Producing a business case covering the whole remit from tendering through to procurement stages. Other PMO Project Manager successes:Forecasting cost improvement programme savings by liaising with the finance department to establish and track project planning over a 5 year rolloutDevolving project management governance structure and project templatesResearching and gaining a deeper understanding of new technologies on behalf of the NHSDelivering a successful single point of contact call centre with an integrated scheduling service for field-based staff as a strategic enabling projectIdentifying and highlighting any risks or issues and reporting updates to board level

Service Improvement Project Manager who introduced bank staffing, e-rostering and job planning systems across the Trust and reviewed all strategic projects put through the PMO process. Grasped full resourcing requirements and developed a viable business case using workshops and engagement events. Trained and developed policies with lead clinicians and communicated systems across all levels using updated reports. Process mapped clinical, administration and IT services and e-rostered contract negotiating and tendering processes. Instrumental in the production of the concept and business case for the Trust’s first cloud-based IT system. Cultivated excellent working relations with stakeholders to ensure product development was user friendly and fit for purpose. Additional accomplishments and responsibilities as Service Improvement Project Manager were:Achieved savings of £110,000 by negotiating an innovative digital dictation system to solve secretarial issues and outsourcing the work when demand increasedResulted in the Trust achieving CQUIN performance targets and a £350,000 reward with the letter backlog drastically reducing from 3 months down to just 3 hoursDelivered a touch screen self-booking system using Blue Prism agile software to integrate the booking system with the Trust’s PAS Maximised clinical work streams to achieve optimum benefit and save from new available technologiesProvided meticulous business analysis to Clinical Business Units (CBUs) to encourage the implementation of staff targets and more efficient ways of working Consulted on the deployment of cloud-based projects to external NHS TrustsThoroughly researched external funding resourcing and devised a suitable business case to secure fundingPlayed a vital role in the delivery of cloud-based and outsourced transcription projectLiaised with the unions and staff to come up with forward thinking plans

Developing and delivering information systems.In-depth use of MS Office Products including MS Project 2007Direct liaison and presentation to Board level.Delivering and planning a program to deliver the core corporate aims of the Trust.Ensuring the individual projects of the program are up to date and moving forward correctly.Creating visual information systems to engage stakeholders.Developing existing IT systems to their full potential and promoting positive change in a restricted cost environment.

Delivering IT projects across the trust, Driving cost effective methodologies and implementation of good practice.Direct liaison with staff al all levels to keep the Trust infrastructure running,Developing projects to trust guidelines and customer requirements.

Responsible for the creations, establishment and ongoing management of this self funded enterprise Delivering total redevelopment of a derelict property transforming the area into a pool and snooker hall with associated bar and retail store Personally accountable for the building design selecting contract staff and managing the project from initial concept through to delivery Accountable for writing comprehensive risk assessments for each task ensuring all statutory standards are achieved

Working as project engineer responsible for the daily management of the project from pre site surveys through to client liaison Responsible for carrying out site checks ensuring all standards were met in line with industry requirements Carrying out drawing checks and engineering designs involving liaison with clients and subcontracting staff throughout the process Playing a pivotal role in the completion of a £4 million project ensuring an on time within budget completion Personally accountable for the introduction of the BBPNL tr@ction Health and Safety system as IT based project

Basic communications HF/VHF/Microwave.Fibre Optics

Basic Engineering

Aerial Erector Basic Engineering Climbing at height Antenna and feeder systems

Science

GNVQ Science