Marcus Pomeroy Email & Phone Number

Gig Harbor, Washington, United States

Customer-focused and detail oriented Retail Manager with a passion for delivering exceptional in store experiences for valued clients. A proven track record of delivering remarkable customer service and optimizing store operations. Responsible for upholding company values and culture, maintaining company client database, daily phone and email communication with clients, maintaining positive working relationships with vendors, hiring and training retail staff, team building, meeting weekly, monthly, and yearly sales goals, opening and closing the retail store, full time key holder, handling cash and card transactions as well as closing registers, receiving daily shipments.

Seattle, Washington, United States

Responsible for the overall daily operations of the store. Duties include meeting weekly, monthly and yearly sales goals, team building, coaching and training of sales employees, maintaining full awareness of the retail floor at all times, full time key holder, opening and closing the store, handling cash and card transactions as well as closing registers and making end of night cash deposits, receiving bi-weekly shipments and processing product into the stores inventory.Accomplishments:Consistently met and exceed personal and company sales goals averaging the highest sales on the team for the year of 2019. Coached employees who had no retail experience and watched them thrive and succeed meeting their own goals. Drove up store KPI’s (Key Point’s of Interest) above the previous year including store sales, UPT, ATV and Conversion rates. Maintained a positive and professional outlook creating a fun work atmosphere.

Greater Los Angeles Area

Transportation of customers to and from their desired destinations.Safe navigation through cities in the state of California. Accomplished over more than 700 safe and successful trips in the span of 1 year. Properly follow navigational directions from GPS and from the preferences of customers.

Orange County, California Area

Worked closely with the band to help make major decisions regarding the creative and business direction. Responsible for the business side of the industry so that the band can focus on making music. Booking, promoting and providing travel arrangements are among some the primary duties as band manager. Others duties include precise time management, group motivation, team focused mentality, stage hand and technical advisor to sound and lighting technicians at each concert venue.

Pacoima, Ca

Responsible for a portfolio of international sales customers. Acted as a liaison between customers and accounting teams to maintain records per budget. Duties include reviewing and processing international sales orders, preparing export documents, working closely with purchasing team and distribution center to ensure orders were complete and accurate, and scheduling of export containers. The position was highly cross-functional and interacted with key customers, Natural Balance distribution centers, NB order desk, NB purchasing team and NB marketing team.

Oceanside, Ca

Responsible for stocking, staging, organizing product according to company standards and assisting customers find clothing that suites their individual needs. Generating sales for the company by engaging customer needs and questions. Maintaining a positive, helpful and respectful attitude toward customers and employees.

1 Semester Of College Coursework, Business Administration And Management, General

Activities and Societies: Baseball Team

1 Year Of College Coursework, Business Administration And Management, General, Pre Associates Degree

Activities and Societies: Baseball Team