Marcus Prado work email
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Marcus Prado personal email
+20-year-carreer in Retail and B2B Business, leading high perfomance teams with relevant achievements regarding: volume increase, market share gain, profitability growth and team development. Diverse experience in areas such as Network Planning, Customer Services and Pricing that provided strong strategic vision. Also led transformational projetcts such as business integration focusing on efficiency and service excellence. Knowledge of differente markets in the Northeast, Southeast and South of Brazil, influencing and motivating teams and partners of different cultures. Strong negotiation skills, understanding retailers and customers need for win-win tradings through value creation and constructive relationships. Inspirational leadership style, promoting a colaborative environment for results deliver and also stimulating creativity and entrepreneurship.
Raízen
View- Website:
- raizen.com.br
- Employees:
- 11720
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Diretor Comercial VarejoRaízenState Of São Paulo, Brazil
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Gerente Executivo De PricingRaízen Mar 2023 - PresentSão Paulo, Brasil -
Gerente Executivo Varejo RsRaízen Jan 2019 - Mar 2023Porto Alegre, Rio Grande Do Sul
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Gerente Regional Varejo Pe, Pb E AlRaízen Oct 2017 - Dec 2018Recife, Pernambuco
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Gerente Regional De Vendas B2BRaízen Apr 2014 - Sep 2017Vendas B2B Regiao NE& ES
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Planning And Integration ManagerRaízen Aug 2013 - Mar 2014Rio De Janeiro Area, Brazil
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Customer Relations And Sales Support ManagerRaizen Sa Apr 2011 - Jul 2013Piracicaba Area, BrazilResponsible for Customer Services through contact center and web portals for Fuels. Manage more than 300 thousand customer contacts monthly (B2B and B2C), leading about 20 employees and over 100 contractors. Great results consistently achieved in customer satisfaction and in efficiency by increasing internet adhesion from 35% to 90% and processes continuous improvement.Also responsible for Customer Relationship Management and Fuels Sales to independent service stations by Contact… Show more Responsible for Customer Services through contact center and web portals for Fuels. Manage more than 300 thousand customer contacts monthly (B2B and B2C), leading about 20 employees and over 100 contractors. Great results consistently achieved in customer satisfaction and in efficiency by increasing internet adhesion from 35% to 90% and processes continuous improvement.Also responsible for Customer Relationship Management and Fuels Sales to independent service stations by Contact Center. Great results achieved on volume and margin growth. Show less
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Customer Relations ManagerCosan Dec 2009 - Sep 2011Responsible for Customer Services through contact center and web portals for Fuels, Ethanol and Sugar businesses. Manage more than 100 thousand customer contacts monthly (B2B and B2C), leading 20 employees and over 50 contractors. Great results consistently achieved in customer satisfaction and in efficiency by increasing internet adhesion and processes continuous improvement.Also responsible for Customer Relationship Management and Fuels Sales to independent service stations and… Show more Responsible for Customer Services through contact center and web portals for Fuels, Ethanol and Sugar businesses. Manage more than 100 thousand customer contacts monthly (B2B and B2C), leading 20 employees and over 50 contractors. Great results consistently achieved in customer satisfaction and in efficiency by increasing internet adhesion and processes continuous improvement.Also responsible for Customer Relationship Management and Fuels Sales to independent service stations and industrial consumers by Contact Center. Great results achieved on volume and margin growth. Show less -
Customer Relations CoordinatorCosan Combustíveis E Lubrificantes S/A Apr 2008 - Dec 2009Responsible for Customer Relations for fuels business - Call Center and Web, Invoicing processes - including eNF project, and Support to Delivery after hours. Lead 7 employees and 25 3rd party contractors.
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Admin Support CoordinatorExxonmobil Mar 2007 - Apr 2008Management of payment request process for Fuels Marketing Divisions in different Latin America countries through Business Service Center in Curitiba. -
Contracts AnalystExxonmobil Jan 2005 - Mar 2007
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Pricing AnalystExxonmobil Jan 2004 - Dec 2004
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Sales Retail Territory ManagerExxonmobil Mar 2001 - Dec 2003
Marcus Prado Skills
Marcus Prado Education Details
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Three-Week In-Person Immersive Program -
Business/Commerce, General -
Business -
Business
Frequently Asked Questions about Marcus Prado
What company does Marcus Prado work for?
Marcus Prado works for Raízen
What is Marcus Prado's role at the current company?
Marcus Prado's current role is Diretor Comercial Varejo.
What is Marcus Prado's email address?
Marcus Prado's email address is ma****@****.com.br
What schools did Marcus Prado attend?
Marcus Prado attended Northwestern University - Kellogg School Of Management, Ise Business School, Ibmec, Fgv - Fundação Getulio Vargas, Universidade Federal Da Bahia.
What are some of Marcus Prado's interests?
Marcus Prado has interest in My Point Of View About Several Topics.
What skills is Marcus Prado known for?
Marcus Prado has skills like Contract Management, Analysis, B2b.
Who are Marcus Prado's colleagues?
Marcus Prado's colleagues are Michel Bryan, Sheila Bezerra Campos, Tiago Prado, Matheus Salvador Da Costa, Maria Clara Silva Serafim, Lucas Livotto, Luiza Borges Da Silva.
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Marcus Prado
Belo Horizonte, Mg -
Marcus Prado
Business English Trainer L Cambridge-Certified Teacher Trainer L English Solutions OneRio De Janeiro, Rj -
1gmail.com -
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