Marcus Pugh Email & Phone Number

Concord, Ca, Us

Concord, Ca, Us

Fremont, Ca, Us

As a Network Operations Engineer (NOE) I work on Incidents, Service Requests, Maintenance, and Projects relevant to supporting Client Enterprise Network Infrastructure.• Currently support and actively monitor 55+ global office locations and 5+ Data Center locations.• Basic Scripting (Python and BASH)• Cisco [IOS/NX-OS,IOS-XR] Routing & Switching, • Configuration and troubleshooting of routing protocols such as OSPF and BGP• Experience with Juniper SRX and MX • Comfortable working with code repos (Mecurial)• Cisco AnyConnect VPN• Aruba Wireless Administration / RAP / Controllers / Airwave• Bluecat Adonis (DNS/DHCP) and Proteus (IPAM)

Fremont, California, Us

As a Network Operations Engineer (NOE) I work on Incidents, Service Requests, Maintenance, and Projects relevant to supporting Client Enterprise Network Infrastructure.• Currently support and actively monitor 55+ global office locations and 5+ Data Center locations.• Basic Scripting (Python and BASH)• Cisco [IOS/NX-OS,IOS-XR] Routing & Switching, • Configuration and troubleshooting of routing protocols such as OSPF and BGP• Experience with Juniper SRX and MX • Comfortable working with code repos (Mecurial)• Cisco AnyConnect VPN• Aruba Wireless Administration / RAP / Controllers / Airwave• Bluecat Adonis (DNS/DHCP) and Proteus (IPAM)

Chicago, Illinois, Us

• Experience that emphasizes L2-L3 Networking • Experience demonstrating, installing and troubleshooting network infrastructure products• Provide level 2 remote and on-site network infrastructure support • Managed A10 Load Balancers HA pairs in multiple data-centers• Deployed HP Tipping Point Intrusion Prevention System appliances• Installation, configuration, management and troubleshooting of Cisco routers and switches.• Hands on experience with Cisco 4006/4507/3560/2960/, ASR1001, ASA5550/5510, Brocade NetIron CER , A10 Load Balancers• OSPF, MPLS, syslog, SNMP and MRTG.• VPN, ACL, OSI layers, TCP/IP, LAN/WAN, DNS, DHCP, NAT/PAT, IPv4 and IPv6.• VLAN, VTP, STP, port security, ether-channel, HSRP, VRRP and GLBP.

Napa, California, Us

Performed Professional Service duties for all areas of Windows operations, including, but not limited to Active Directory, Group Policy, and DNS, provisioning, escalations, and repairs and troubleshooting issues.• Project design, implementation, and management• Microsoft Exchange Deployments/Design (Office 365, Exchange On Premise) • Migrations to private cloud based environments• Mentor junior engineers• Train client-side System Administrators• Fulfill intellectual deliverables• Deploy new physical and virtual servers for customer orders• Maintained and Upgraded existing customers’ physical and virtual servers.• Assist with resolution of outages or pressing issues in production environments• Plan and coordinate the transition of new customer to internal hosting services• Provide Tier 3 support for internal departments• Help update company Knowledge Base/Build Documents• Assisted with training when required for all departments

San Ramon, Ca, Us

Performed Server administration for Windows 2000 & 2003 Servers and Citrix. Maintained all WAN gear, Firewall, VPN Concentrator and ISP routersMaintained Inter-Tel PBX and Windows Desktop support for over 100 people in this location.Configured and supported smartphone and mobile devices: Blackberry and BES Server.Planned, designed and implemented data connectivity for local area network (LAN)Initiated and deployed workstation based imaging to allow more efficient desktop support