Marcus Radford Email & Phone Number

Louisville, Kentucky, United States

Provide IT support for clients remotely or at a client site. Find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Technically capable and a self-starter with strong organizational and customer service skills.Supervisory Responsibilities: May provide training and guidance to junior technical.

Louisville, Kentucky Area

The IT Help Desk Analyst provides quality customer service and technical assistance to computer users via telephone and email. They receive, log, and trouble shoot all IT service requests and provide status updates on problem resolution.

Responsibilities and Duties Install and configure hardware and software Respond to tickets in accordance with SLA guidelines Record, track, and document the help desk request problem solving process including actions taken through to the final resolution Respond in timely manner to requests and issues Repair and replace equipment as needed Provide onsite.

Louisville, Kentucky Area

Professionals, who provide technical support, perform trouble-shooting functions and resolve customer issues are known as Technical Consultants. Consults become highly knowledgeable about the company's products or applications so that they can assist users, employees, and clients with any issues they may have.

Louisville, Kentucky Area

Package handlers perform various tasks in a warehouse setting. The main duties of the package handlers include ensuring successful delivery and transfer of goods to its intended destination. Package handlers perform physical labor and must be fit enough to lift packages that might weigh between 50 and 100 pounds.

Louisville, Kentucky Area

Creates the look, layout, and features of a website. The job involved understanding both graphic design and computer programming. Helped with maintenance and additions to the website. Worked with development teams or managers for keeping the site up-to-date and prioritizing needs, among other tasks.

Louisville, Kentucky Area

Responsible for operating and maintaining equipment in the facility and preparing items for distribution. Also, involves assembling and checking product parts, ensuring that all machinery runs smoothly, and assisting in the shipment of items.