Marcus Rams Email & Phone Number

Johannesburg Area, South Africa

Doing investigations on internal and external fraud cases and also giving recommendations on findings.Making sure that Complaints are tracked and responded to accurately.Collaborating with other financial institutions for effective intelligence gathering.Identification of new fraud modus operandi.Doing recoveries through indemnities.Instituting measures to prevent fraud.Collecting, evaluating and handling of evidence.Conduct investigation matters involving fraud, corruption and any other crime related matters within the Bank.Write quality reports on forensic/crime related investigations conducted.Engage with relevant internal and external stakeholders during the investigation process.Liaise with SAPS, National Prosecuting Authority and other law enforcement agencies pertaining to registered criminal cases.Manage cases under investigation through the Case Management system and further provide monthly statistics.Testify on internal disciplinary hearings and CCMA proceedings.Discuss investigation reports with management and obtain management feedback.Make recommendations on the improvement of systems and practices from a fraud risk management framework.Represent the Bank at the South African Banking Risk and Information Centre on the various forums.Assist in conducting fraud awareness campaigns.Provide assistance on other ad hoc matters.

Johannesburg Area, South Africa

Management of an efficient fraud reporting & handling process within business unit.Screening & processing of loan applications.Detecting & preventing fraud before loans are paid out.Handling fraud & application related queries.Doing investigations on internal and external fraud cases and also giving recommendations on findings.Handling disputes and resolutions.Identification of new fraudulent modus operandi.Identification of new fraudulent modus operandi.Doing recoveries.To collate, gather and supply documentary evidence pertaining to fraud.Assist in recommending changes in procedures where loopholes are identified.Following up on leads regarding allegations of fraud.Conducting investigations into all aspects pertaining to fraud.Instituting measures to prevent fraud.Confronting perpetrator/s and taking necessary action where applicable. Analyzing data to identify possible fraudulent trends. Collecting, evaluating and handling of evidence.

Johannesburg Area, South Africa

Attending to the clients’ new & old credit applications (Approving & Declining).Screening & processing of loan applications.Detecting & preventing fraud before sending application to confirmation & payout, also sending for investigation for any suspicions. Handling job related queries.Verify client details, pay information and bank details.Experian\ITC.Loans on national loans register (NLR) and consumer retail accounts (CCA payments).Pricing and affordability.Sending contracts.Allocating payments & debit orders to the right accounts during validation.